Reviews
Write a reviewExcellent team of professionals!
I purchased a used car from Infinity of Lafayette and it was a good experience; great team of professionals who work well together. They really work with you without the “pressure” I’ve experienced at other dealerships.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Infiniti of Lafayette and Luay Alshehabi are #1
I recently purchased a used 2012 Acura TSX from Infiniti of Lafayette and couldn't possibly be more satisfied with the vehicle, the sales staff and the entire personnel group of this magnificent dealership! Mr. Luay Alshehabi, my salesman, went over and beyond the call of duty during my time there, making my total experience the very best of ANY I HAVE EVER HAD during my 67 years of car-shopping. Luay's expertise in providing me with knowledge of my new vehicle was simply breathtaking, as he saw to my every need as we pounded out a fair and reasonable deal in less than one day. Luay, who has earned numerous awards for his star-studded salesmanship, was kind, understanding and patient all through the buying process, going out of his way to gain my trust and confidence. Luay also was able to similarly able to satisfy my brother-in-law in his successful search for a car of his own, even though there were some old, nagging problems with a previous bankruptcy he had in his history. Luay emerged as a hero in helping the young man, who ended up walking out with a used 2012 Chrysler Touring Sedan as his new ride. There is no better salesman than Luay, who genuinely cares about you, the customer, and the automobile that suits you the best. I would highly recommend Luay Alshehabi to anyone who is in need of a new or used car. Simply put, he is the very best!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Infiniti of Lafayette
I Just bought my first Infiniti from Infiniti of Lafayette. Luay was my salesman and I would definitely recommend him! He made the process enjoyable.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
It's was a pleasure doing business.
This month I purchased my second vehicle from Infiniti of Lafayette and it won't be my last! Luay and Jordan were both great to work with and made the buying process enjoyable.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My second infinity and not my last...
The experience of buying a car can be daunting but Infinity of Lafayette made it a breeze. Mr Ramey Savoie was extremely knowledgeable and made the process a breeze. I told him what I wanted and BINGO he found it!!!! I highly recommend him and the dealership!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Infiniti of Lafayette is the best!
I have purchased 4 Infiniti vehicles since 2012. Lafayette Infiniti has been the service provider on all for and the retailer on 3 of these vehicles. From the sales staff to the service department, they all seek to make the customer completely happy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
My experience with buying my first QX60
Mr Luay Alshehabi was excellent in helping me pick out my first QX60. He was patient and explained every detail of safety features and driving situations. He never rushed me and took as much time as needed to show me all options. I recommend Luay as the perfect sales consultant when shopping and buying your Infiniti. The whole staff was exceptional and made this buying experience a comfortable experience. I give Luay the highest rating. I love my QX60.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
AWESOME CAR BUYING EXPERIENCE
JUST PURCHASED A 2019 Q60 & THE OVERALL EXPERIENCE WAS AMAZING!!!! OUR SALESPERSON LUAY WENT ABOVE & BEYOND TO GET US IN THE VECHILE WE WANTED. THANKS TO THE ENTIRE STAFF FOR MAKING OUR EXPERIENCE GREAT!!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Me Experiencep
I bought my first ever Infiniti in January 2019. Well I honestly did not think or expect to be treated the way I was treated. I felt that it was all about me and my family the entire time I was there and every time I went there I felt it was always about me and my family. Even when I would just talk to my salesman over the phone he was never pushy or made me feel uncomforatble or anything again it was all about me and my family and what I wanted. Michael was my salesman and he was absolutely AMAZING! Again I had no idea what people meant when they said it is a Luxurious dealership well I definitely found out what they meant. It is all about the customer and customer service! I spent over a few months looking and went to a few Luxurious dealerships and I have nothing bad to say about Infiniti of Lafayette at all. They worked with me on everything and I am so happy I decided to go with Infiniti!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
PROUD OWNER OF AN INFINITE QX60
Mr. Luay was very patient with us and answered all our questions and explained many features in the car. He is Very knowledgeable of the vehicles and their features. He made sure that we didn’t leave the dealership unless we were totally satisfied. The customer service was excellent. If only all businesses has customer service like this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase