Reviews
Great people they know how to make people feel welcome....
Great people they know how to make people feel welcome. I have no more comments at this time
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Sue and thank you for the great review!
Capital Toyota has always taken great care of us we have...
Capital Toyota has always taken great care of us we have purchased three Toyota’s from them and wouldn’t dream of going anywhere else
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your repeat business as well as the kind words! We are happy to have you as part of the Capital Toyota Family!
We’ve bought several cars from Patrick Shadrick, and he’s...
We’ve bought several cars from Patrick Shadrick, and he’s just a great person, and has treated us fantastic every time we come by. Couldn’t ask for better service from him in sales, and the same for the folks in service when our vehicles need service. I do most of the normal maintenance myself, (oil and filter changes, etc...) and buy the parts for the things through the parts department, and they are always very courteous as well.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Ted and we are glad to have Patrick on our team! Very glad to hear that you keep having a great experience throughout our dealership!
Patrick helped order my new Rav4 in January and has been...
Patrick helped order my new Rav4 in January and has been excellent in helping me get some additional work done after it's arrival! He has been wonderful in communicating with me and answering any questions I have had in the process. I would buy from him again and appreciate his help!! Thank you Patrick! I love my new Rav4!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Kendra and welcome to the Capital Toyota Family! We are excited to hear about your wonderful experience with Patrick as well as how much you love your new RAV4!
It was a pleasure to deal with Brandon Painter(sales) and...
It was a pleasure to deal with Brandon Painter(sales) and the rest of the Capitol Toyota team. Thanks for a great buying experience...will do business again.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate your kind words about Brandon. He will be pleased to hear them. Welcome to the Capital Toyota Family!
Purchase of the truck went smoothly, except for one item
Great experience overall and the GM Eddie Triplett was able to correct one small challenge about lifetime warranty on truck purchased upon his return. There was a little confusion in the finance office about the extended warranty, but again Mr. Triplett was able to correct it upon his return.
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Tom, we are happy to hear that everything worked out as it should. We are thrilled to hear your experience was a 5 star worthy one. We look forward to serving you in the future.
Easy, unpressured buying experience at Capital Toyota
Picked out a Tundra on their website, and requested availability. Quick response, COVID-19 responsible, to set-up driving test. Salesperson Patrick Shadrick walked me through Tundra features/benefits. Very pleased with entire experience, proud to own a new Tundra!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Welcome to the Capital Toyota family & Congratulations on your New Tundra! We are thrilled to hear Patrick created such an easy, stress-free experience for you. We appreciate your feedback!
We by FAR had the best experience buying our car that we...
We by FAR had the best experience buying our car that we have ever had. There was no pressure and Patrick was so good with our toddler! We highly recommend him!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the awesome review and recommendation for Patrick, Megan! We love hearing that he was able to provide you with the best buying experience you've ever had. Please feel free to reach out if you have any quesitons or need any additional assistance. Enjoy!
HUGE Thank you to Patrick Shadrick who took care of...
HUGE Thank you to Patrick Shadrick who took care of fixing a simple issue of missing floor mats in our daughter’s RAV4 Hybrid lol!! He wasn’t our original salesman but he took the time to help. Also thank you Chris in Service for always listening and taking great care of our car. I think you guys pretty much have me convinced to come back when it’s time for MY next car!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing feedback from your experience with Patrick and Chris! We're happy our team has been able to help with you with any of your vehicles' needs, even when it's something as small as the floor mats. We look forward to working with you again to help with any of your future automotive needs!
Great Employees
I received excellent service from everyone. They went above and beyond to be sure I was satisfied. I highly recommend this dealership and their employees.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the wonderful review and recommendation for our team, Sue! It's great to hear that everyone was able to exceed your expectations and ensure that all of your needs were met. Please let us know if you need any additional assistance.