Reviews
Very service oriented and clear on all costs and repair
Very service oriented and clear on all costs and repair needs. Polite and on time.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback! We're delighted to hear that you found our service at Capital Toyota to be service-oriented and transparent regarding costs and repair needs. Providing clear communication and being punctual are essential aspects of our commitment to excellent customer service. If there's anything else we can assist you with or if you have any further questions, please don't hesitate to reach out. We're here to help in any way we can!
Easy to work with good people good prices I work odd
Easy to work with good people good prices I work odd hours and they were very accommodating.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that you had such a positive experience with us! It's fantastic to know that our team made it easy for you to work with us, and we're thrilled that you found our prices fair. Accommodating our customers' schedules, especially those with unconventional hours, is important to us, and we're glad we could meet your needs. If there's anything else we can assist you with or if you have any questions in the future, please don't hesitate to reach out. We're here to help!
They are always so helpful and quick to respond.
They are always so helpful and quick to respond. I feel I can trust them
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words and for taking the time to share your positive experience with us! At Capital Toyota, providing excellent service and building trust with our customers are our top priorities. We're thrilled to hear that you found our team to be helpful and responsive, and we're honored to have earned your trust. Your satisfaction and trust mean the world to us, and we're grateful for the opportunity to serve you. If there's ever anything else we can do to assist you or if you have any further feedback to share, please don't hesitate to reach out. We're here for you every step of the way, and we look forward to continuing to exceed your expectations in the future. Thank you for choosing Capital Toyota, and we appreciate your continued support!
Friendly, helpful staff.
Friendly, helpful staff. Fast service. Communication every step of the way during various services. Highly recommended!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your positive experience with us! We are delighted to hear that you found our staff friendly and helpful, appreciated the fast service, and received clear communication throughout various services. Your recommendation means a lot to us, and we truly value your trust in our services. If there's anything more we can do for you or if you have any specific feedback, please feel free to reach out. We appreciate your business and look forward to serving you again in the future.
Chris is a true professional.
Chris is a true professional. Was an effortless flow in and out job well done.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your fantastic feedback and are thrilled to hear about your seamless experience at Capital Toyota! 😊 Chris is indeed a true professional, and we're delighted that your visit was effortless and well-executed. Our team is committed to providing top-notch service, making every interaction a positive one. We look forward to serving you again in the future and maintaining the high standards that Capital Toyota is known for. Safe travels, and thank you for choosing Capital Toyota!
Awesome sales and service!
Awesome sales and service! Never wait long for service. Everyone always so nice. I think they must have trained at Chick-filet - everyone so nice and efficient!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your fantastic feedback! We're thrilled to hear that you've had an awesome experience with both sales and service at our dealership. It's great to know that our team's efficiency and friendliness make your visits enjoyable. We appreciate the comparison to Chick-fil-A, and we strive to provide the same level of niceness and efficiency. If there's anything more we can do for you or if you have further comments, please feel free to reach out. We value your trust in us and look forward to continuing to provide excellent service. Safe and enjoyable driving!
They put the wrong engine oil even after I requested for
They put the wrong engine oil even after I requested for them to follow the recommended Toyota manufacturing oil recommendations
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for bringing this matter to our attention, and we sincerely apologize for any inconvenience you may have experienced. At Capital Toyota, we prioritize the well-being of your vehicle, and we want to assure you that we only use factory-recommended oil and adhere to the specific weight recommendations based on your Toyota model. We understand the importance of maintaining the integrity of your vehicle, and we appreciate your trust in our services. If you have any further concerns or questions, please feel free to reach out to our service team directly. We are committed to ensuring your satisfaction and look forward to the opportunity to address any issues you may have. Thank you for choosing Capital Toyota.
Everybody in this dealership is great.
Everybody in this dealership is great. From sales to service to the office staff. They are friendly and take care of my vehicle and me.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We truly appreciate your wonderful feedback! It's fantastic to hear that everyone at the dealership, from sales to service to the office staff, has been great. Providing friendly and attentive service is our priority, and we're thrilled to know that we've taken care of both you and your vehicle. If there's anything else you need or if you have any questions, please don't hesitate to reach out. Thank you for choosing us, and we look forward to serving you again! 😊🚗🌟
Helpful friendly quick easy to deal with competent
Helpful friendly quick easy to deal with competent reasonably priced easy to book comfortable waiting area fast wifi
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your fantastic review! 🌟 We're delighted to hear that our team at Capital Toyota made your experience helpful, friendly, and quick. Your kind words about our competence, reasonable pricing, and ease of booking mean the world to us. We strive to provide a comfortable waiting area with fast wifi to enhance your overall experience. Your satisfaction is our priority, and we appreciate you taking the time to share your positive feedback. If there's anything else you need or if you have any suggestions, feel free to let us know. Safe travels, and we look forward to serving you again!
I had mechanical work performed on my truck.
I had mechanical work performed on my truck. The process was super easy as they provided quick, timely, and honest responses. They picked up my truck, interacted throughout the day to let me know the issue and cost. When finished they returned the truck in working order the same day.
- Customer service —
- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your positive experience with the mechanical work on your truck! 🚚💙 We're delighted to hear that the process was super easy for you, with quick, timely, and honest responses from our team. Providing transparent communication and efficient service is our priority, and we're thrilled that you felt well-informed throughout the entire process. If there's anything else we can do for you or if you have further feedback, please don't hesitate to let us know. We appreciate your trust in us, and we look forward to serving you again in the future!