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John Jones Auto Group Scottsburg

(68 reviews)
Visit John Jones Auto Group Scottsburg
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–6:00pm
Tuesday 8:30am–7:00pm 7:30am–6:00pm
Wednesday 8:30am–7:00pm 7:30am–6:00pm
Thursday 8:30am–7:00pm 7:30am–6:00pm
Friday 8:30am–7:00pm 7:30am–6:00pm
Saturday 8:30am–5:00pm 7:30am–1:00pm
Sunday Closed Closed
New (877) 468-7840 (877) 468-7840
Used (866) 939-8279 (866) 939-8279
Service (866) 488-1582 (866) 488-1582

Reviews

(68 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of John Jones Auto Group Scottsburg from DealerRater.

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Quick response to my inquiry.

Quick response to my inquiry. Car was ready when I arrived! Efficient service and friendly team.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Mark at John Jones in Scottsburg was an awesome person to

Mark at John Jones in Scottsburg was an awesome person to work with and the whole process was amazing.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Mark was amazing and did everything possible to help me

Mark was amazing and did everything possible to help me with getting a car! I absolutely recommend coming to John jones Scottsburg

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

I worked with Mark Jones and he was fast and easy and

I worked with Mark Jones and he was fast and easy and friendly to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Mark was super nice and helpful.

Mark was super nice and helpful. Got us in a newer car and went out of his way with finance options. So happy with my new ride

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Michael Helton great to work with during our visit and

Michael Helton great to work with during our visit and purchase of our used vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Purchased a used car today from Mark Jones in Scottsburg.

Purchased a used car today from Mark Jones in Scottsburg. Very pleasant experience. Mark was very helpful, considerate, personable and knowledgeable. Highly recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Mark Jones got me out of the dealership with a nice

Mark Jones got me out of the dealership with a nice truck. Couldn’t do it without him. You go Mark Jones!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave us feedback. We are pleased to know you had a positive experience with Mark and the team. We appreciate your business and let us know how we can assist with future automotive needs!

Mark was very helpful and knowledgeable he got us what we

Mark was very helpful and knowledgeable he got us what we had to have out of our trade in and made process as smooth as possible.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Went for oil change and tire rotation, I wanted the worn

Went for oil change and tire rotation, I wanted the worn tires to be moved to back so I could have the better tires in front,they declined? Not sure why my wishes weren't followed, then they said my car needed a head cylinder, aka blown head,not sure why it drives and runs perfectly, I have had and driven cars with bad head/gaskets and thy always have oil in water or water in oil or smoke,miss,run poorly. Not sure what is going own but feels like they are lying about stuff to get more money,and /or trying to scam the service warranty I have to pay a bunch of money for no reason,they lost my wiper fluid cap and wanted to charge me 54.00 for new one,I bought one for 11.00 at autozone,the oil leak I feel came from them removing my filter to replace with new one,and leaked the old oil down my engine,I think they are crooked and hate going there but have few options on warranty because I bought Carr and warranty there

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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