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John Jones Auto Group Scottsburg

(71 reviews)
Visit John Jones Auto Group Scottsburg
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–6:00pm
Tuesday 8:30am–7:00pm 7:30am–6:00pm
Wednesday 8:30am–7:00pm 7:30am–6:00pm
Thursday 8:30am–7:00pm 7:30am–6:00pm
Friday 8:30am–7:00pm 7:30am–6:00pm
Saturday 8:30am–5:00pm 7:30am–1:00pm
Sunday Closed Closed
New (877) 468-7840 (877) 468-7840
Used (866) 939-8279 (866) 939-8279
Service (866) 488-1582 (866) 488-1582

Reviews

(71 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of John Jones Auto Group Scottsburg from DealerRater.

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Mark Jones got me out of the dealership with a nice

Mark Jones got me out of the dealership with a nice truck. Couldn’t do it without him. You go Mark Jones!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave us feedback. We are pleased to know you had a positive experience with Mark and the team. We appreciate your business and let us know how we can assist with future automotive needs!

Mark was very helpful and knowledgeable he got us what we

Mark was very helpful and knowledgeable he got us what we had to have out of our trade in and made process as smooth as possible.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Went for oil change and tire rotation, I wanted the worn

Went for oil change and tire rotation, I wanted the worn tires to be moved to back so I could have the better tires in front,they declined? Not sure why my wishes weren't followed, then they said my car needed a head cylinder, aka blown head,not sure why it drives and runs perfectly, I have had and driven cars with bad head/gaskets and thy always have oil in water or water in oil or smoke,miss,run poorly. Not sure what is going own but feels like they are lying about stuff to get more money,and /or trying to scam the service warranty I have to pay a bunch of money for no reason,they lost my wiper fluid cap and wanted to charge me 54.00 for new one,I bought one for 11.00 at autozone,the oil leak I feel came from them removing my filter to replace with new one,and leaked the old oil down my engine,I think they are crooked and hate going there but have few options on warranty because I bought Carr and warranty there

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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We worked with Mark Jones and he was so helpful and easy

We worked with Mark Jones and he was so helpful and easy to talk to. The process wasn't long or stressful. We came in with certain expectations and they were met. We are very pleased with our transaction at John Jones and working with Mark.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I dread buying vehicles.

I dread buying vehicles. Mark was very helpful & definitely not your typical car salesman. Very relatable & accomodating & kind. He made it an enjoyable experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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everyone here was super nice, really quick and efficient

everyone here was super nice, really quick and efficient service. everything was laid out and explained very well

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Chris is amazing!

Chris is amazing! He worked to get everything I asked for and answered all questions. Very knowledgeable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great car buying experience!

Chris at John Jones in Scottsburg was great to work with. Chris is an honest, patient, and knowledgeable guide in the car buying process. From start to finish, there was absolutely no pressure and the buying process at John Jones in Scottsburg was very pleasant compared to other car dealers.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Had a great experience I highly recommend John Jones, I

Had a great experience I highly recommend John Jones, I highly recommend Michael Helton!! Come check out John Jones

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Worked with mark jones very cool dude helped us out and

Worked with mark jones very cool dude helped us out and worked with us. Gave me a cool nick name idea for the new truck.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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