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Phil Wright Autoplex

(1,851 reviews)
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Sales hours:
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Sales Service
Monday 8:00am–6:00pm 7:30am–5:30pm
Tuesday 8:00am–6:00pm 7:30am–5:30pm
Wednesday 8:00am–6:00pm 7:30am–5:30pm
Thursday 8:00am–6:00pm 7:30am–5:30pm
Friday 8:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
2025 state dealer award
View 9 awards
2025 state dealer award 2025 state dealer award 2024 state dealer award 2023 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award
New (479) 668-4848 (479) 668-4848
Used (479) 668-4882 (479) 668-4882
Service (479) 763-3128 (479) 763-3128

Reviews

(1,851 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Phil Wright Autoplex from DealerRater.

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Dealership was awesome!

Dealership was awesome! Came though on time. Delivered to us out of state personally by GM. Great to do business with!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Thank you for your wonderful review! We're thrilled to hear that you had such a positive experience at Phil Wright Autoplex and that our GM was able to deliver your vehicle personally. We appreciate your business and look forward to serving you again in the future! Safe travels! Sincerely, The Phil Wright Autoplex Team

Very pleasant over the phone when making my oil change

Very pleasant over the phone when making my oil change appointment. I asked that the cabin filters be checked and changed if needed. They rotated the tires, checked fluids etc. Turns out cabin filters were ok! Great service, friendly staff. So glad I went to the dealership for this routine service!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words! We're thrilled to hear that you had a pleasant experience over the phone and received great service during your oil change appointment at Phil Wright Autoplex. It’s wonderful that our team was able to check everything, including your cabin filters. We appreciate your feedback and look forward to seeing you again for your next service! Sincerely, The Phil Wright Autoplex Team

Always very courteous and professional, always our

Always very courteous and professional, always our number one go to and always has great deals!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We're thrilled to hear that you find Phil Wright Autoplex to be your number-one go-to for great deals and that our team consistently provides courteous and professional service. We truly appreciate your support and look forward to seeing you again soon! Sincerely, The Phil Wright Autoplex Team

Kind, listens, understands, willing to make every effort

Kind, listens, understands, willing to make every effort to correct the issue in the least amount of time necessary. A 1 in my opinion.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback. We appreciate you taking the time to share your thoughts. At Phil Wright Autoplex, we strive to provide our customers with the best possible experience. We are so glad we were able to correct the issue with your vehicle! Sincerely, The Phil Wright Autoplex Team

Great to deal with.

Great to deal with. Satisfied with purchase and love my new car. Salesman was extremely pleasant to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We're thrilled to hear that you are satisfied with your purchase and loving your new car. It's great to know that our team was able to provide you with a pleasant experience at Phil Wright Autoplex. We appreciate your support and look forward to assisting you again in the future! Sincerely, The Phil Wright Autoplex Team

Great experience.

Great experience. Russell was very helpful through the entire process. Very happy with my experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive feedback, Jennifer! We're thrilled to hear that you had a great experience at Phil Wright Autoplex. It’s wonderful to know that Russell was able to assist you throughout the process. We appreciate your support and look forward to seeing you again soon! Sincerely, The Phil Wright Autoplex Team

They did a great job at answering all questions, and was

They did a great job at answering all questions, and was very good to deal with in general

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback! We are glad to hear that your experience at Phil Wright Autoplex was positive and that we could address all your questions effectively. We appreciate your trust in us and look forward to assisting you again in the future! Sincerely, The Phil Wright Autoplex Team

The dealership got my truck back that day I took it in

The dealership got my truck back that day I took it in and ran a diagnostic test to figure out the problem. Nothing that they would have to order the part they gave me a rental to drive and called me immediately upon it being fixed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We're thrilled to hear that you had a positive experience with your truck service at Phil Wright Autoplex. It's great to know that our team was able to provide you with a rental and keep you informed throughout the process. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Phil Wright Autoplex Team

I dropped my pickup off for an oil change and tire

I dropped my pickup off for an oil change and tire rotation and it was ready before I got off work but like everything else is this old world the prices are high as a giraffes xxx and that was with a $10 coupon too lol

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback! We're glad to hear your pickup was ready quickly after the oil change and tire rotation. We understand that pricing can be a concern, and we appreciate your using the coupon to save some money. We strive to provide quality service at Phil Wright Autoplex, and your input is valuable to us. We hope to see you again soon! Sincerely, The Phil Wright Autoplex Team

Adair and the whole team at PWA Toyota was excellent!

Adair and the whole team at PWA Toyota was excellent! They gave us what we wanted for our trade and made the deal ! Thanks guys , for keeping this small business going Marlar Equipment Repair

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful review! We're thrilled to hear that Adair and the team at Phil Wright Autoplex met your expectations and made your trading experience a positive one. We truly appreciate your support for our small business and look forward to serving you again in the future! Sincerely, The Phil Wright Autoplex Team