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Phil Wright Autoplex

(1,851 reviews)
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Sales hours:
Service hours:
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Sales Service
Monday 8:00am–6:00pm 7:30am–5:30pm
Tuesday 8:00am–6:00pm 7:30am–5:30pm
Wednesday 8:00am–6:00pm 7:30am–5:30pm
Thursday 8:00am–6:00pm 7:30am–5:30pm
Friday 8:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
2025 state dealer award
View 9 awards
2025 state dealer award 2025 state dealer award 2024 state dealer award 2023 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award
New (479) 668-4848 (479) 668-4848
Used (479) 668-4882 (479) 668-4882
Service (479) 763-3128 (479) 763-3128

Reviews

(1,851 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Phil Wright Autoplex from DealerRater.

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This was by far the best buying experience I’ve had with

This was by far the best buying experience I’ve had with a dealership. Negotiating on the purchase price was easy and they even put on new tires after the price was dropped. If you’re in the market hit up Blake!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your wonderful review! We're thrilled to hear that your experience at Phil Wright Autoplex was the best you've had with a dealership. It's great to know that negotiating the purchase price was easy for you, and we're glad you appreciated the new tires. We look forward to welcoming you back to see Blake or our team next time you're in the market! Sincerely, The Phil Wright Autoplex Team

I went to three different dealerships to look at

I went to three different dealerships to look at purchasing a new truck. Phil wright was most definitely the best to work with. Friendly, non-pushy sales staff

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We truly appreciate your feedback about your experience at Phil Wright Autoplex. We're glad to hear that you found our sales staff friendly and non-pushy while you explored your options for a new truck. We hope to see you again soon and assist you with your next purchase! Sincerely, The Phil Wright Autoplex Team

professional and very knowledgeable in helping us get are

professional and very knowledgeable in helping us get are Loan applications wonderful experience kind patient

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We’re thrilled to hear that you had a positive experience at Phil Wright Autoplex and that our team was able to assist you with your loan application. Your kind words about our professionalism and patience mean a lot to us. We hope to see you again soon! Sincerely, The Phil Wright Autoplex Team

Appointment for oil change and tire rotation.

Appointment for oil change and tire rotation. Again I asked to fix the tire that continues to loose air. Two hours later Dave assured me that the tire is fixed. He says there was a patch that came loose and it was repaired. I was given a bill and had to explain I have a maintenance agreement. Three people approached me and said they couldn’t help because they couldn’t access the computer. Evidently only Dave can do that. However, after a lengthy wait yet a forth person came out and did verify I have an agreement and there would be no charge. Dave told the office staff my keys were in my car of which they were not. Again so wait to finally find my keys. My 3:15 appointment ended at 5:05. Too much time and I again had to add air to the same tire two days later. No service, will not purchase another vehicle from this staff.

Rating breakdown (out of 5):
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us. We understand your frustration regarding the lengthy wait and the ongoing issue with your tire. At Phil Wright Autoplex, we strive to provide efficient service, and we appreciate your feedback on the challenges you faced during your visit. We encourage you to reach out to us directly so we can address your tire issue and discuss your maintenance agreement in more detail. Your satisfaction is important to us, and we’d like the opportunity to make things right. Thank you again for your input. Sincerely, The Phil Wright Autoplex Team

We were well pleased with the personnel we dealt with.

We were well pleased with the personnel we dealt with. Positive experience. Would recommend to future buyers.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful feedback! We’re thrilled to hear that you had a positive experience with our team at Phil Wright Autoplex. Your recommendation means a lot to us, and we look forward to assisting you and future buyers again. Thank you for choosing us! Sincerely, The Phil Wright Autoplex Team

Friendly service folks.

Friendly service folks. Fast work with no problems. Was able to use my GMC rewards for payment.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We're thrilled to hear that you had a great experience with our friendly service and that everything went smoothly during your visit to Phil Wright Autoplex. It’s wonderful to know you could utilize your GMC rewards for payment as well. We look forward to welcoming you back next time! Sincerely, The Phil Wright Autoplex Team

John David was very nice and knowledgeable and all of the

John David was very nice and knowledgeable and all of the staff was very helpful in getting me into the vehicle I wanted.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your wonderful review! We’re glad to hear that John and our team were able to assist you in finding the vehicle you wanted. Your positive feedback means a lot to us at Phil Wright Autoplex. We look forward to helping you again in the future! Sincerely, The Phil Wright Autoplex Team

Very professional and easy from start to finish.

Very professional and easy from start to finish. Would very much recommend John David for buying a vehicle from.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We're thrilled to hear that you found the process at Phil Wright Autoplex to be professional and easy. John will be delighted to know you appreciated his assistance. We appreciate your recommendation and look forward to seeing you again for your next vehicle purchase! Sincerely, The Phil Wright Autoplex Team

Very friendly and extremely connected to the customer.

Very friendly and extremely connected to the customer. I will use them again and refer any family and friends.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words! We at Phil Wright Autoplex truly appreciate your feedback and are thrilled to hear that you found our team friendly and connected. We look forward to assisting you again in the future and appreciate you referring us to your family and friends. Safe travels in your vehicle! Sincerely, The Phil Wright Autoplex Team

Only dealership I have bought from the last 25 years,

Only dealership I have bought from the last 25 years, best in the state. Always a great experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your wonderful review! We’re thrilled to hear that you’ve consistently had a great experience with us at Phil Wright Autoplex over the last 25 years. Your loyalty means everything to us. We look forward to serving you again in the future! Sincerely, The Phil Wright Autoplex Team