Skip to main content

Phil Wright Autoplex

(1,865 reviews)
Visit Phil Wright Autoplex
Sales hours: 8:00am to 6:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 8:00am–6:00pm 7:30am–5:30pm
Tuesday 8:00am–6:00pm 7:30am–5:30pm
Wednesday 8:00am–6:00pm 7:30am–5:30pm
Thursday 8:00am–6:00pm 7:30am–5:30pm
Friday 8:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
2025 state dealer award
View 9 awards
2025 state dealer award 2025 state dealer award 2024 state dealer award 2023 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award
New (479) 668-4848 (479) 668-4848
Used (479) 668-4882 (479) 668-4882
Service (479) 763-3128 (479) 763-3128

Reviews

(1,865 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Phil Wright Autoplex from DealerRater.

Want to share your experience with this dealership?

Write a review

Phil Wright worked with us so well in finding the perfect

Phil Wright worked with us so well in finding the perfect car for our growing family! We will definitely go back for our next car purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Phil Wright Autoplex Team

Blake was a very knowledgeable and nice guy.

Blake was a very knowledgeable and nice guy. I will be back to Phil Wright Autoplex

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write this review. We are pleased to hear that Blake was able to provide an efficient and overall positive experience. Sincerely, The Phil Wright Autoplex Team

Phil Wright has a top notch service team fully capable of

Phil Wright has a top notch service team fully capable of any needed repairs, Dwayne and his team meet the challange every time

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate your input. We're glad to hear that you are consistently impressed with the service we offer here at Phil Wright Autoplex. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, The Phil Wright Autoplex Team

I love using the service dept for our service Dewayne and

I love using the service dept for our service Dewayne and Kelly are very knowledgeable and can usually answer my questions

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Phil Wright Autoplex Team

Had my oil changed.

Had my oil changed. All oil leaked out of car. Technician cross threaded oil plug. No apology No garage floor clean up offered.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience. Sincerely, The Phil Wright Autoplex Team

Consumer response

And how do you want me to respond when the damage is done. There was No apology so you can’t go back and undo that one. There was no offer to clean the oil spill on my garage floor. They were given in opportunity when I asked how do “I” clean up my garage floor? The reply was to go out and buy a particular bag of clay that is used for oil spills on garage floors. I was told I could buy it at Walmart. No thought about the fact that it’s over 100° in my garage and they’re telling this 70+ year old senior, she can go home and clean up her the oil spill herself. So is this the kind of response you were looking for? Because every word of this is true!

My wife and I were talking about needing to down size our

My wife and I were talking about needing to down size our truck. So we were driving by PWA and found what we were looking for first look. PWA is a great place to find a deal.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your review and are glad to hear that you had such a wonderful experience with us. We look forward to working with you again! Sincerely, The Phil Wright Autoplex Team

Such a nice dealership with a wonderful staff!

Such a nice dealership with a wonderful staff! They helped us get our dream car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, The Phil Wright Autoplex Team

Go somewhere else that will treat you better and actually

Go somewhere else that will treat you better and actually care about the customers instead of trying to take advantage of you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing this review regarding your experience with us. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, The Phil Wright Autoplex Team

The people working in this dealership are kind, helpful

The people working in this dealership are kind, helpful and professional. I am very pleased with their attitudes.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Phil Wright Autoplex Team

PWA is the best at what they do!

PWA is the best at what they do! The sales team is great to deal with!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review of our sales team. We're glad to hear that you had a positive experience with us and look forward to seeing you again soon! Sincerely, The Phil Wright Autoplex Team