Reviews
The service… It was an issue with the radio and
The service… It was an issue with the radio and navigation system… When I picked the truck up after some other service, it had not been addressed at all… so I called the dealership back and scheduled again to return the truck to look at the issue with the radio and navigation system 👍
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- Buying process —
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The Phil Wright Autoplex Team
My service was good, however, my car needed an engine air
My service was good, however, my car needed an engine air filter which was not available. This required an extra trip and wait for installation.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, The Phil Wright Autoplex Team
Excellent we are very happy all of yall were so nice we
Excellent we are very happy all of yall were so nice we love Joe he IA a friend of mine from ago. Sherry and Ayla
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, The Phil Wright Autoplex Team
No pressure, good people easy to get along with and very
No pressure, good people easy to get along with and very accommodating also I may add pet friendly!. Well wroth the drive and will continue my service here.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Phil Wright Autoplex Team
Fast service on my recall repair of my hood latch
Fast service on my recall repair of my hood latch assembly was there about 15 minutes
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Phil Wright Autoplex Team
Only disappointing factor.
Only disappointing factor. Was not explained bout radio not having SXM Sirus radio. I thought all new trucks came with connections for Sirus radio. I called to have my SXM transferred from old truck to new one. And it’s not available for truck, no satellite radio 🤬
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- Buying process —
- Quality of repair —
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- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing this review regarding your experience with us. We would like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, The Phil Wright Autoplex Team
Prompt efficient service provided by competent employees.
Prompt efficient service provided by competent employees. A fair price for services rendered. Quality and satisfaction provided the first time
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Phil Wright Autoplex Team
Russell Very Helpful.
Russell Very Helpful. Waiting to sign papers almost 1 1/2 hr., too long. Getting ready leave, but Russell came by and talked with us. Glad we stayed. He is a good guy.
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- Quality of repair —
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, The Phil Wright Autoplex Team
The people in the Service Department are friendly,
The people in the Service Department are friendly, professional, and neat. The work performed is good quality.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Phil Wright Autoplex Team
Had a great experience.
Had a great experience. Terry was a very helpful salesman. Very happy with my 2023 GMC Terrain!
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for leaving this awesome review of our dealership. Terry truly is an outstanding member of our team who, like all of our employees, is dedicated to providing our customers with a convenient, hassle-free vehicle-buying experience. We’ll be sure to share this feedback, and if you ever need anything else from us, don’t hesitate to let us know. Until then, we hope you’re enjoying your new ride! Sincerely, The Phil Wright Autoplex Team