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Phil Wright Autoplex

(1,851 reviews)
Visit Phil Wright Autoplex
Sales hours:
Service hours:
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Sales Service
Monday 8:00am–6:00pm 7:30am–5:30pm
Tuesday 8:00am–6:00pm 7:30am–5:30pm
Wednesday 8:00am–6:00pm 7:30am–5:30pm
Thursday 8:00am–6:00pm 7:30am–5:30pm
Friday 8:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
2025 state dealer award
View 9 awards
2025 state dealer award 2025 state dealer award 2024 state dealer award 2023 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award
New (479) 668-4848 (479) 668-4848
Used (479) 668-4882 (479) 668-4882
Service (479) 763-3128 (479) 763-3128

Reviews

(1,851 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Phil Wright Autoplex from DealerRater.

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The service department at Phil Wright auto complex know...

The service department at Phil Wright auto complex know how to take care of their customers. I’ve taken my vehicle in for service . They take care of your vehicle explain the service explain the repairs and do their best to please there customers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive review, Rhonda and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, The Phil Wright Autoplex Team

Great job! They had the vehicle I wanted and worked to...

Great job! They had the vehicle I wanted and worked to make the deal. The salesman did a great job. Clean friendly great experience overall.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Phil Wright Autoplex Team

Excellent in every way from walking in the door to...

Excellent in every way from walking in the door to delivery. They are professional, polite, and family oriented. I always recommend Phil Wright to everyone

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We cannot thank you enough for your wonderful review of Phil Wright Autoplex and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Phil Wright Autoplex Team

The service staff greeted me promptly when I walked in...

The service staff greeted me promptly when I walked in the door, service was fast and competitively priced, advisors weren't pushy to upsell me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time out of your day to share your wonderful experience with us. We are delighted to hear you were treated with prompt, courteous, and informative service. We hope you will give us the opportunity to help you again whenever it’s time for your next service. Sincerely, The Phil Wright Autoplex Team

Phil Wright is the best dealership I have ever dealt...

Phil Wright is the best dealership I have ever dealt with. They are kind, courteous and generous in providing excellent vehicle service and providing me last minute service or guidance to help me maintain my GMC Sierra. I have physical limitations and the customer service employees go out of their way to help me in and out of the building, even placing my vehicle at the door when I leave so that I don’t have difficulty getting to my vehicle. I cannot praise these wonderful people enough.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for this marvelous review and congratulations on your new car! We are so pleased that Brian and Terrance were able to provide you with such exceptional service. Enjoy your new Chevrolet Silverado! Sincerely, The Milton Ruben Team

Consumer response

I did not purchase a new vehicle. I love my 2012 GMC Sierra Truck. When I need to replace my truck I will most certainly purchase a new vehicle with Phil Wright.

They made my whole buying experience a cake walk. Done...

They made my whole buying experience a cake walk. Done everything over the phon the went test drove and signed. Absolutely stress free purchase for a person with not so great credit score and even got a good rate

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Phil Wright Autoplex Team

Everyone is always great. They give excellent customer...

Everyone is always great. They give excellent customer service and took the time to look into my issue. They took the time to explain everything and and give advice.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for this amazing review! We really appreciate your business. Sincerely, The Phil Wright Autoplex Team

Salesman Russell Wade was very personable and listened to...

Salesman Russell Wade was very personable and listened to my vehicle needs, my budget, and my vehicle preferences. From these criteria he offered some very viable options of which I chose a 2015 Mazda CX-5 and am very pleased with the choice. I was happy with the price which was under my top budget and that made me very happy. The whole shopping/buying experience took less than 3 hours. Overall it was a pleasure to do business with PWA.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Phil Wright Autoplex Team

Always do a great job with customer service. Friendly...

Always do a great job with customer service. Friendly competent sales people. I buy all my vehicles from Phil Wright. I’m always satisfied with the experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The Phil Wright Autoplex Team

All of the staff in the service dept are always ready to...

All of the staff in the service dept are always ready to help! They have been taking care of all my vehicles for many years.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Phil Wright Autoplex Team