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Phil Wright Autoplex

(1,851 reviews)
Visit Phil Wright Autoplex
Sales hours: 9:00am to 5:00pm
Service hours:
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Sales Service
Monday 8:00am–6:00pm 7:30am–5:30pm
Tuesday 8:00am–6:00pm 7:30am–5:30pm
Wednesday 8:00am–6:00pm 7:30am–5:30pm
Thursday 8:00am–6:00pm 7:30am–5:30pm
Friday 8:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
2025 state dealer award
View 9 awards
2025 state dealer award 2025 state dealer award 2024 state dealer award 2023 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award
New (479) 668-4848 (479) 668-4848
Used (479) 668-4882 (479) 668-4882
Service (479) 763-3128 (479) 763-3128

Reviews

(1,851 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Phil Wright Autoplex from DealerRater.

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John David was a joy and a blessing to buy our Acura...

John David was a joy and a blessing to buy our Acura from. He represented Phil Wright with excellence and trustworthiness. I would recommend and refer them to anyone who is in the market for a used automobile. The business manager was exceptional. He got us right in and explained to us our financing and warranty. Thank you for making the purchase of our used car great experience. Ken Stadler

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Phil Wright Autoplex Team

While replacing the transmission in my truck, they had...

While replacing the transmission in my truck, they had given me a rental. After just a few days of having the rental, the back hatch wouldn’t open or close, which meant that the interior lights wouldn’t shut off. After trying to fix it for about 45 minutes in the dark, I gave up. I knew that I would run the risk of the battery being dead in the morning, but had no other options. The next day the battery was in fact dead. I called the dealership and was extremely frustrated. The women that I talked to we’re extremely nice, understanding, and were unfazed by my aggravation. They sent a technician out to my house (who arrived very quickly). He had the vehicle running after about 45 seconds of arriving. After arriving at the dealership, they had me in a new rental in no time. Now, I’ve picked up my vehicle that was being worked on, and everything seems to be running great so far. I’ve heard a lot of horror stories of dealerships trying to fight people on warranty coverage. I was glad that this wasn’t an issue and it secured my faith in this dealership. I will continue to use Phil Wright for future purchases. They have a really great team of people!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Phil Wright Autoplex Team

Phil Wright Autoplex has been great. I have bought my...

Phil Wright Autoplex has been great. I have bought my last four vehicles from them and they have made me feel valued every time I’ve went there. The service department is extremely knowledgeable and friendly and will try and accommodate your schedule when you need anything serviced. I am very pleased with PWA and will continue to recommend them to family and friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, The Phil Wright Autoplex Team

Had a great experience. The salesman was very helpful....

Had a great experience. The salesman was very helpful. Did most of the paper work over the phone and was ready to sign papers when we arrived. It was quick and easy purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Phil Wright Autoplex Team

Great sales team, easy and quick finance.great inventory...

Great sales team, easy and quick finance.great inventory to choose from. I’ve purchased my last 3 vehicles from philwright , always a great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, The Phil Wright Autoplex Team

Friendly staff. Deal was seamless and quick. Will...

Friendly staff. Deal was seamless and quick. Will definitely be contacting Creed and Patrick for my next purchase. Truck is exactly what I was wanting.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Phil Wright Autoplex Team

They really go above and beyond to make each service...

They really go above and beyond to make each service convenient for us. This visit was to get new tires, but all the services we’ve scheduled have been satisfactory.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Phil Wright Autoplex Team

First free oil change cost over $100. At least they...

First free oil change cost over $100. At least they emailed me not to forget the free oil change in the first year promptly the following day.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

That is not the kind of experience we seek to provide. Please call us when you can so we can address this together. Sincerely, The Phil Wright Autoplex Team

We were on our way from Belmond, Iowa to trade horse...

We were on our way from Belmond, Iowa to trade horse trailers at P&P Trailers sales in Atkins Ar. Our truck got a reduced power code 150 miles North of Russellville AR and we limped into their service dept Monday morning and the service Dept. got us in and tried a new type of fuel filter. On the way back from trading Trailers the check engine light came on again and we were at reduced power again. Anyway this happened 3 times to us. Finally Dave the Mechanic was able to find a condition he could test. Unfortunately for us it ended up being fuel injectors needed to be replaced. Well that was going to be very expensive. JD with sales and the service staff were absolutely great to work with. JD gave us a few options and even tried calling other dealers to try and get us into a truck of our wishes with an 8' bed. There weren't any available. My biggest concern with a short bed was capacity to haul our new Horse trailer. But JD did research and found that the newer heavy duty 3/4 ton trucks have a lot more towing and capacity than our older 2008 did so the truck we ended up purchasing had plenty of capacity to haul our new trailer. My wife and I cannot thank the team enough for all of their support and guidance. Thank You Again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Phil Wright Autoplex Team

I would not consider going to any other dealership. Phil...

I would not consider going to any other dealership. Phil Wright Auto is the best I have ever found and I have travelled the world in the military and business.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for this amazing review! We really appreciate your business. Sincerely, The Phil Wright Autoplex Team