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Phil Wright Autoplex

(1,851 reviews)
Visit Phil Wright Autoplex
Sales hours: 9:00am to 5:00pm
Service hours:
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Sales Service
Monday 8:00am–6:00pm 7:30am–5:30pm
Tuesday 8:00am–6:00pm 7:30am–5:30pm
Wednesday 8:00am–6:00pm 7:30am–5:30pm
Thursday 8:00am–6:00pm 7:30am–5:30pm
Friday 8:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
2025 state dealer award
View 9 awards
2025 state dealer award 2025 state dealer award 2024 state dealer award 2023 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award
New (479) 668-4848 (479) 668-4848
Used (479) 668-4882 (479) 668-4882
Service (479) 763-3128 (479) 763-3128

Reviews

(1,851 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Phil Wright Autoplex from DealerRater.

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Amazing, quick easy process. Felt like I was given a...

Amazing, quick easy process. Felt like I was given a fair price and not too much haggling! Couldn't have asked for a better experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you, we love hearing from happy customers. We know that buying a car is an important decision and it's awesome to know that our team assisted you in such an efficient manner. Please feel free to contact us if you have any questions on your new vehicle. Sincerely, The Phil Wright Autoplex Team

Service department was great I would recommend to...

Service department was great I would recommend to everyone I know the car is running great great dealership I need to bring my truck down for service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Phil Wright Autoplex Team

Danny and Zach were great to deal with. Answered all our...

Danny and Zach were great to deal with. Answered all our questions and made the buying experience easy and enjoyable. Highly recommend them to anyone buying a car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We loved reading this review! Happy customers are our aim, and it appears Danny and Zach really hit the bullseye. We’ll make sure to share your experience with them, and if you have any further questions or worries, we’re always available to help. Sincerely, The Phil Wright Autoplex Team

Incredible service and great salesman. I would recommend...

Incredible service and great salesman. I would recommend for anyone in the market for a new or used car. It was an awesome experience, thanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Phil Wright Autoplex! If there is anything else we can do for you, please feel free to give us a call. Sincerely, The Phil Wright Autoplex Team

Thanks so much for replacing my tire. And at a price way...

Thanks so much for replacing my tire. And at a price way below what I expected! I'm glad I brought it to you rather than another company.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Phil Wright Autoplex Team

Great family dealership and very friendly professional...

Great family dealership and very friendly professional staff in Russelville. All of my friends and coworkers buy from this dealership. I highly recommend seeing them for your next car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Phil Wright Autoplex Team

Outstanding customer service from Kelli in the Service...

Outstanding customer service from Kelli in the Service Department. They took my truck in right away and completed service within an hour. An awesome value!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Daniel, thank you for the feedback! We are happy to hear about your positive experience at Phil Wright Autoplex, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, The Phil Wright Autoplex Team

This was our second vehicle to purchase from Vernon and...

This was our second vehicle to purchase from Vernon and each time he has gone above and beyond to find what we were looking for.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving us this great review. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, The Phil Wright Autoplex Team

Was a good transaction but very tine consuming. No more...

Was a good transaction but very tine consuming. No more than what was expected but still a full day and would have liked process to faster

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, The Phil Wright Autoplex Team

Thanks for servicing my car quickly and thoroughly. And...

Thanks for servicing my car quickly and thoroughly. And thanks even more for selling me a car that hardly ever needs servicing! ---Mary Anne Landers

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day! Sincerely, The Phil Wright Autoplex Team