Reviews
We had a fantastic car buying experience at Phil Wright...
We had a fantastic car buying experience at Phil Wright Autoplex! Everyone was helpful and friendly. I am so happy with my new Buick Enclave!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Lynette, thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Phil Wright Autoplex Team
Service department is always bend over backwards to give...
Service department is always bend over backwards to give the best service thank you Phil Wright team. Thanks for the speedy service even though I didn’t have an appointment you guys worked my vehicle in.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Rhonda, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, The Phil Wright Autoplex Team
No issues, service was timely and completed as promised....
No issues, service was timely and completed as promised. Absolutely no complaints. Both folks I dealt with in the service area were pleasant and accommodating.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Phil Wright Autoplex Team
Had a 1030am appt and was there til almost 430pm. Never...
Had a 1030am appt and was there til almost 430pm. Never again. Smart aleck cashier.. nope nope nope. Service department was asking me questions like did we already check ur air conditioner...well xxxx idk I been sitting out front all day waiting on my car..I don't work there🤦♀️😬🧐
- Customer service 1.0
- Buying process —
- Quality of repair 2.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact us at your convenience. Sincerely, The Phil Wright Autoplex Team
Once again disappointed in the service dept. Asked for tire to b fixed..they said it was fine even tho it's been goin flat for a month..they rotated the tires so now the tire is on the front...flat🤦♀️
My whole experience from start to finish was...
My whole experience from start to finish was outstanding!! I travelled 4 hours (one way) to buy and trade, and it was worth every minute invested. John David Jones, in particular, is terrific! I highly recommend Phil Wright Autoplex!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your kind words and congratulations on your new car! We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Enjoy your new car! Sincerely, The Phil Wright Autoplex Team
First time to buy a truck site unseen! Could not have...
First time to buy a truck site unseen! Could not have been a better experience! Thanks John David Jones for your help! I am very happy with my purchase!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Phil Wright Autoplex Team
Very great and simple experience. Will buy again in the...
Very great and simple experience. Will buy again in the future! I got a great deal on the truck I purchased and on my trade in!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Phil Wright Autoplex Team
Only dealer in the state to have the exact truck I...
Only dealer in the state to have the exact truck I wanted! Very please and will be a repeat customer. Very grateful for the team at Phil Wright
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. Sincerely, The Phil Wright Autoplex Team
I was told detail was only offered if I had a coupon. I...
I was told detail was only offered if I had a coupon. I am purchasing a 40,000 dollar coupon. Truck was returned for almost 20 minuets before I went back to service to get keys. Service responded with its crazy here today, while I was the only person standing in department.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for sharing this review regarding your experience with us. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, The Phil Wright Autoplex Team
Service dept is great the online sales suck and turned me...
Service dept is great the online sales suck and turned me away from buying ...she needs to learn some manners and respect.I wonder how her sales record is.I love Phil Wright dealership.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair