Bob Howard Acura

Friendly staff and great service. They managed to get my necessary part in quickly and fixed.

Great relaxed atmosphere. A low traffic area. You could walk around without people bothering you.

Took Acura MDX in for repairs and from November 2024 to March 2025 service went from 5 stars to barely 2 stars. The only time I had any contact with a service advisor was at drop off. Got a text message telling what was wrong with my car and since it was simple and under warranty it was fixed and it said car was ready for pick up. And in November I had a courtesy car but now in March told they don?t do that anymore. Then when I arrived no advisor on the service floor only one guy there and when he asked me what I was there for he did not tell me what was wrong and fixed with my car and ask me if there was any questions. I was told to go to counter to check out where a clerk gave me my receipt and then had some girl from the office bring my a-spec mdx around. And they did not do a rinse off as they did in the past they parked under a tree where there was several bird droppings on my car. So the lack of respect for my car and any type of personal service is disappointing. I will say all the staff were very nice for the few that I was lucky enough to encounter.

When arriving at Bob Howard Acura I am always welcomed like I am family. Everyone is kind and knowledgeable. I would recommend this dealership very highly to anyone wanting a fair price and attention to details.

Effecently handled scheduling, drop off and last minute adjust to original plan. Very nice and helpful.

The customer service guy was Outstanding, personable, timely and efficient. I would highly recommend to others, and i will give my Overall experience an A+

I?ve bought my last two cars new from Bob Howard. They have always been excellent to deal with. Their service department has always gone above and beyond.

I haven't been to this dealership in a while but they were very friendly professional.

Took my car in this morning for service. Brendan was great. He’s very knowledgeable and explained everything well.

Staff are very friendly. Jonny took time to welcome us and showing us the lobby and free water bottles etc. Professionalism has been demonstrated . They finished the work before time , thus we were able to got home before the dark.