Reviews
Will not buy another car from Bob Howard Acura it’s a
Will not buy another car from Bob Howard Acura it’s a lemon they sold
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
We regret that your customer service experience fell short of our standards. Your concerns matter, and we’re committed to making this right. I’d appreciate the opportunity to discuss what happened and take immediate steps to address it. Please reach out to me at bgoodner@group1auto.com or 405-753-8707 so we can work toward a resolution. Brett Goodner General Manager
WILL NOT EVER BUY FROM THEM AGAIN!
WILL NOT EVER BUY FROM THEM AGAIN! NO SPARE TIRE WITH MY CAR TRANS WENT OUT 40 DAYS AFTER WE BOUGHT
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
We regret that your customer service experience fell short of our standards. Your concerns matter, and we’re committed to making this right. I’d appreciate the opportunity to discuss what happened and take immediate steps to address it. Please reach out to me at bgoodner@group1auto.com or 405-753-8707 so we can work toward a resolution. Brett Goodner General Manager
Service is always quick and efficient.
Service is always quick and efficient. Good special every month. Emma does a great job as the service employees. I have bought three cars from Bob Howard acura.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Jon, we're happy you found Emma to be so supportive during your experience here at Bob Howard Acura. Please let us know if there is anything else we can do for you; we are more than happy to help!
Drew was great to work with.
Drew was great to work with. He was not the least bit pushy, but kept me informed and was hel! The process went smoothly and I am very happy with my new MDX.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Gilbert, we are very happy Drew could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
Only complaint is that it took a long time for service -
Only complaint is that it took a long time for service - 2 hrs and 15 min for oil change and alignment- they were very busy but I had made an appointment
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Karen, thank you; we appreciate your feedback! Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.
I would highly recommend.
I would highly recommend. They know their thing, Sales department is very polite and knowledgable.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are so happy to read such a great review about Bob Howard Acura! Please let us know if there is anything else we can do for you; we are more than happy to help!
Great service.
Great service. Thought my alternator was bad, turns out a battery purchase the previous week was the problem. The batt was replaced and I was ok my way I about 90 minutes. Service advisor was wonderful.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy you found our staff to be so supportive during your experience here at Bob Howard Acura. Please let us know if there is anything else we can do for you; we are more than happy to help!
Excellent service.
Excellent service. Very knowledgeable and efficient. Definitely recommend purchasing or servicing a vehicle here. Thanks
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Mimi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!
I was a few minutes early from my appointment but,
I was a few minutes early from my appointment but, nonetheless, Emma greeted me promptly at the drive-in area. She explained everything clearly as the process went along, even showed me pictures of the part that was cracked and needed to be replaced.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
I brought my Acura in for a regular oil change after
I brought my Acura in for a regular oil change after moving to Oklahoma and was very impressed by the friendliness and professional treatment from Emma and the rest of the staff at Bob Howard Acura. I highly recommend them and will continue patronizing them.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Bob Howard Acura! Please don't hesitate to reach out if there's anything additional we can do for you.