Reviews
AJ, Stephen, Larry, and Scott were great. They were...
AJ, Stephen, Larry, and Scott were great. They were helpful, not overbearing, and was personal. The only unpleasant experience I had was with Luis in finance. He was condescending and rude.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Hello, We appreciate your honest feedback. If we made a misstep, we’d appreciate the opportunity to work with you directly to resolve any issues. Our business depends on satisfied customers and we’ll do everything we can to make you one of them. Please contact me at mcosta@bobmoore.com. We’ll do our best to set things right. Respectfully, Marcus Costa, General Manager
The sevice dept is the best I've ever experienced. Even...
The sevice dept is the best I've ever experienced. Even though I didnt buy my truck from them, they have gone above and beyond in the efforts to fix the issue I was having.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the kind review of our Service Department. And thank you for trusting us with your truck. We look forward to our next opportunity to provide you with great service.
I was frustrated that it took so long to get my car back,...
I was frustrated that it took so long to get my car back, but I am sure that is not your fault because the Ford dealer down the street did not let you know that he would be bringing the car to you like he told me that he would. Rex is very personable and helpful, and I appreciate that. If is wonderful to be driving my car again. Marian Heath
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your positive comments regarding Rex and our Service Department at Bob Moore Chrysler Dodge Jeep Ram. We hope we’ve made a friend—and a permanent customer—in you, Marian. We’ll do our best to live up to your review.
I have used this dealership for 20 years bought 4...
I have used this dealership for 20 years bought 4 vehicles and there service department is excellent they do all my maintenance on my vehicles.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're so pleased we could provide you with multiple great experiences! Thank you for the kind words, we truly appreciate it and will let the Sales Team and Service Department know.
Larry and AJ were fantastic to work with. Will definitely...
Larry and AJ were fantastic to work with. Will definitely recommend to family and friends.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We’re happy to pass along your comments to Larry and AJ! If you're ever in need of more help, please let us know!
Vehicle and customer service are excellent. I would...
Vehicle and customer service are excellent. I would recommend Bob Moore to friends and family.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're so glad to hear your experience exceeded expectations! Thanks for choosing Bob Moore Chrysler Dodge Jeep Ram - we're proud to serve you!
Staff was punctual, professional and accommodating. The...
Staff was punctual, professional and accommodating. The waiting room had goodies, a TV room and complementary waters.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your positive feedback. We take great care to be certain our Service Department is one of the best. We’re glad you appreciate our efforts.
Email address is r.font@latinoagencyokc.org
Service was quick accurate and Rex was pleasant to work...
Service was quick accurate and Rex was pleasant to work with. In and out as promised.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for allowing us to service your vehicle. It’s great to hear you’re satisfied with the timeliness of our work. We will be happy to let Rex know of your kind comments. Let us know if there’s anything else we can do.
Very impressed with the service team. Fast oil change....
Very impressed with the service team. Fast oil change. Was greeted quickly and kindly. I will definitely be going back.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We’ll make certain our Bob Moore Chrysler Dodge Jeep Ram Service Department team sees your review. They’re total professionals, Michael, but like everyone else, they enjoy a compliment.
The wait was short, and they kept the interior of my...
The wait was short, and they kept the interior of my vehicle clean - that was appreciated!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking time to comment. Your opinion matters, and we’re pleased you think well of us. Stop by Bob Moore Chrysler Dodge Jeep Ram anytime. We’re here to help!