Lexus of Tulsa

I worked with Kent - he is very responsive, helpful and overall a consummate professional. He was very pleasant to work with and made the whole purchase of the vehicle from 1500 miles away very simple. Thanks so much for the great experience and the great car!

We were in the market for a used Lexus, and our "want" list was very specific. Nothing was available in our local market that met our criteria, so we were using Cars.com to search Lexus dealers nation wide figuring it wouldn't be difficult to fly somewhere and drive a car back home. We had inquired about a number of cars in several different locations, and each time came up empty. Then we came across a Certified 2012 ES 350 at Lexus of Tulsa Oklahoma. Kent Proctor at Lexus of Tulsa is the man. From the very first phone, call he made us Feel like Family. He was very patient, and never once was pushy. He answered all our questions, and sent over additional photos of specific items on the car. He responded to everything thoroughly and quickly, and when he needed to get back to us on something, we didn't have to wait very long. He took the time to personally pick me up from the Airport, instead of sending a driver. We felt like VIP's during the whole buying process at Lexus of Tulsa. From Kent with the car, Dan Huber in the Finance Office, to Corey Haas the Sales Manager, everything was thoroughly explained and prepared in advance. Five Stars and two Thumbs Up to the entire staff at Lexus of Tulsa, and especially to our new friend Kent Proctor, he made us feel like family.

The purchase of our first Lexus was as easy as it gets. They traded for exactly the model we wanted and called me same day. Bought over the telephone; RX350 was just as described by Jeff Yates (sales mgr). He, Todd and Kent Proctor worked seamlessly to make sure all details were handled and delivery went smooth. This is a model for what a vehicle purchase should look like! Experience the difference!

This was the best buying experience we've had. Everyone was helpful but not too pushy. The dealership is beautiful. Will definitely do business with again!

HANDS DOWN BY FAR THE MOST AMAZING PEOPLE AND EXPERIENCE I HAVE EVER HAD BUYING ANY CAR!!! Joe Odom and Matt are THE MOST AMAZING EVER!!!!! They both have gone above and beyond!! We bought are Lexus in Feb. and have stayed in communication with them and its now August! Joe even wished me a happy birthday in July! ( a real email not a generic one) lol We now moved to Dallas and expected the same level of service from Park Place Lexus.... OMG WRONG!!! We will now drive 4 hours every time our car needs service so Lexus of Tulsa can handle instead of any one else! That is how great the whole team is!! Lexus of Tulsa has completely SPOILED US!!! I vote its mandatory that every Lexus Dealer is sent to Tulsa for training!!! :) Lexus of Tulsa has set the bar and its WAAAYYY HIGH!!! You guyz are the best!! Thank you for everything you have done for us!! Paige and Nikki

I have a 1998 Lexus ES300 that I bought used from elsewhere. After years of going to a number of garages I finally had enough of the run around of those places and decided I would go to Lexus of Tulsa for a proper diagnosis for a particularly big problem I was having. I have since got in the habit of making this place my first stop for all of my auto questions. The customer service at this place is exceptional and especially impressive that I am treated (from day one) as if I bought the car there myself. They are eager to serve and serve right. My liaison, Elroy, who was initially assigned to me to discuss my situation, is always available and flexible to accommodate me for any new or old questions I have. His care (as well as the rest of the staff) always make for a pleasant and relieving experience, an experience that every customer should have at all car related businesses. It should be the case at other garages, but it is not and believe me I know.. Lexus the brand is luxury; this dealership is the storefront embodiment of that luxury. Always a pleasure, Lexus of Tulsa.

After our MINI started on fire, we thought we'd look for something a little more reliable in the same subcompact class. After deciding on a Ct200h, we started checking prices in our area (DFW), but even the non-Lexus dealerships were charging a whole lot more than Tulsa and the Tulsa cars had every service record because the car had been bought and serviced there. The drive was a no brainer after the salesman Joe Odom negotiated everything on our terms. I prefer email for record keeping, and Joe was fine with minimal calls for clarification with additional follow-up emails as confirmation. When we arrived at the dealership, they took is straight to the car and after we confirmed our approval, we went directly to Dan in finance and signed the paperwork. It's important to note that we were well aware that we were buying a subcompact, and that often means the cheapest car on the lot, and even though we love a tiny car as our second commuter, many places immediately discount you as customers because there's plenty of other shoppers bringing in bigger margins, but these fellas treated us like we were buying a much more expensive car. I cannot recommend them enough, and if your in Dallas or as close as OKC, you should inquire about their potential inventory and see if they can make you a deal. I promise you won't be disappointed with experience.

Unbelievablely easy to approach, detail oriented, friendy and excellent service has been our experience with Lexus of Tulsa. Internet purchase but never felt like we are out of our comfort zone when we approached Joe for Merc GL550. Vehicle was exactly as promised. Joe went above and beyond to help us make this purchase decision easy. Vehicle was serviced just like an MB dealer would have done. Also quickly installed ClearBra for the vehicle. I wish we had similar level of 1-1 customer experience in Chicago. Would definitely recommend for Lexus nee or preowned. As a matter of fact they would do great on helping a customer get the vehicle they want be it any import or American brand

Mechanic work had to be redone but the management stepped in and made everything right. They corrected a bad situation fast and continuously made sure I was updated and satisfied.

The work of the mechanics needed to be redone but the dealership management made everything right. Mistakes happen but how they reacted was outstanding. Thanks Kevina!