Reviews
New Navigator; great experience
Looked at Mercedes, Lexus and Navigator, and the Navigator was the clear winner. Amazed at the level of technology and performance and the buying experience was first rate. Started at the Lincoln Experience at the Frisco Star, which was a great way to learn about the car and the options, then moved on to David McDavid to talk specifics. Appreciated the low pressure business like environment and the work to find the right car. We have bought a lot of cars and this was by far the best experience, and the car is great. Nice job all around. Look fwd to the service relationship with DMD.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My experience
Great atmosphere at David McDavid Plano Lincoln, Jeff was an amazing person, I’m glad he helped me out, made my experience with them easier than I thought, even though I purchased a Cadillac from there, if I ever decided to get a Lincoln I’ll make sure to give Jeff a call first.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Awesome!
Edward Freeman made our experience with David McDavis Plano Lincoln very enjoyable! He is very knowledgeable of the Lincoln product! First Class all the way!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Experience!
My friend Mark Rubin and had already done the work for me and talked with Edward to get me my new Nautilus Lincoln. Love the car and Edward was super helpful and kind and tried to speed up the process as much as possible, The process took longer than we would have liked, but it wasn't his fault. My goal was to have it all set up so I sent my financials beforehand but there was a long wait for the financial guy. The financial guy was going as fast as he could too and they even offered me snacks and were super accommodating. Overall amazing experience!!!!! Thank you :)
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Edward M. Freeman Jr. - Lincoln Nautilus 2019
Edward was available to answer any questions we had, very professional, courteous. Our experience purchasing our new vehicle was easy and stressless. Thank you. Sharon Bevers
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellence is David McDavid
Jeff and the guys in the used car dept rock. !!!! They work together as a team to get my deal done. Great service. Excellent service😀😊
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Happy experience
The experience was great. Henry was very detail oriented and very helpful. Very happy with the car I bought. I trust this dealership. They do what they committed. Will buy from there again when it's time to buy another one.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Good Customer Service
Henry did a good job through out the entire transaction. I would recommend anyone needing a used car to choose Henry. Worked with me till the end.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Best ever car buying experience.
Everything was great. Ask for Susan Najjar. Her management is professional and let her do the selling Car choices were abundant, fleet was ready, options, detail packages all available These people want to sell cars. Finance and closing, easy Dealership is pleasant and easy to hang at Only place to go
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Henry Ford Experience
Excellent sales service. I was able to strike a deal long distance without leaving my couch. Mr. Ford made the experience easy without haggling back and forth. He had the right car for me. The picture of the car was the exact same thing when delivered in person. Whenever I'm looking for a car I'll be sure to check with Mr. Ford at David McDavid's Plano Lincoln.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car