Reviews
David McDavid Lincoln
Rich is always great to deal with. Once again he provided outstanding service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're happy to hear that you enjoy working with our staff! We strive to provide the highest caliber of service to all of our valued customers here at David McDavid's Plano Lincoln. We look forward to your next visit!
David McDavid Lincoln, Plano, TX
Richard listened to our concern, told us what the problem was, fixed it. Within days we had another problem, had us call a tow truck, had a loaner car ready for us, and within 48 hours had our car repaired and ready to pick up. Well done, David McDavid Lincoln and Richard.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We're happy to hear that you found our staff so helpful, Marci! Thank you so much for choosing David McDavid's Plano Lincoln as your first choice for service! Take care!
Lincoln MKZ Purchase
I did not feel pressured. However, I did not feel that the management team was as willing to deal and straight forward number. They took to long to respond.
- Customer service —
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Review
Quick service, nice business area, with refreshments
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We really appreciate your feedback, Catherine! Wishing you a great day until the next time we meet.
Service
Great. Great. Great. Great. Great. Great.Great. Great. Great. Great
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Outstanding Dealership
Excellent as always. Been here 17 years and two cars. Sold my first car to Tech Eli and he works on my 2013 MKZ. Mac is outstanding too! Thanks again for another great visit.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Regular maintenance service
service is as good as it gets. I would compare it to any luxury car when taken in for service (maybe even better).
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great Service
Great service, as always! Ed Gusa & Steve were both very helpful.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We're happy to hear that you found our staff so helpful, Amber! Wishing you a great day until the next time we meet.
Service is just awesome...
Rob Robertson is just awesome when it comes to service.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Sales and Service Experience so far
I was late for my appt and Robbie didn't mind. Got me on my way in a loaner car right away. kept me updated as to progress, was a 2-day fix. both issues completely addressed. car was sparkling clean upon return. My first service experience at McDavid was fantastic.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We set high expectations for ourselves so it?s gratifying to hear you had a great experience with us, Lorne. Thank you so much for being one of our valued guests and we hope you'll consider us again in the future!