Reviews
blower motor fixed
ac blower motor now running at full speed ! much cooler in the car Leo did an excellent job driving me home and picking me up at home. Please metion to James the technician: the blower motor controller has a transistor and a relay. When the relay stops working, the high speed mode stops working. The transistor is just for the lower speeds.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Robert, Thank you for taking the time to review David McDavid's Plano Lincoln. I am happy to hear that our team made this an excellent experience. I am glad this issue was fixed prior to summer! If you have any questions or concerns, let us know. Also, check out our social media pages and website for contests, events, specials and other info! We look forward to seeing you again soon! Will Palasota General Manager
Amazing service and teamwork
I am extremely pleased with the service. I travel 33 miles one way to get service at the Plano Lincoln dealership. Best service experience ever, bar none, in my 42 years of vehicle ownership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Joan, Thank you for taking the time to review David McDavid's Plano Lincoln. I am happy to hear that our team made this an excellent experience. If you have any questions or concerns, let us know. Also, check out our social media pages and website for contests, events, specials and other info! We look forward to seeing you again soon! Will Palasota General Manager
Great service.
Although the software update apparently didn't work over WiFi it did when connected. The dead battery issue was finally resolved. Keeping the 2015 MKC a few days to verify the new battery held a charge was a great idea. Thanks.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Diane, Thank you for taking the time to review David McDavid's Plano Lincoln. I am happy to hear that our team made this an excellent experience. If you have any questions or concerns, let us know. Also, check out our social media pages and website for contests, events, specials and other info! We look forward to seeing you again soon! Will Palasota General Manager
Outstanding experience in leasing a 2014 Lincoln
I have written a glowing survey response to Lincoln already. I praised the dealership, the courteous staff, the professionalism and above all, the outstanding care Ed Nogar took of my husband and myself. Because my husband has rather severe health problems and I am a sole care giver, Ed took great care to have everything ready for us so we spent the least amount of time possible in our transaction. I'm grateful to him for his extreme courtesy, but not surprised, because we leased our last Lincoln from him and want to deal with no one else. When we drove away in our new Lincoln, I forgot our garage door opener and a return trip would have been very difficult. He knew that and brought us our opener within 30 minutes, although we were 25 miles away. He is outstanding and so is the dealership he represents. Jeannie Taylor
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jeannie, Thank you for taking the time to review David McDavid's Plano Lincoln. I am happy to hear that Ed takes great care of you and makes it worth the trip. If you have any questions or concerns, let us know. Also, check out our social media pages and website for contests, events, specials and other info! We look forward to seeing you again soon! Will Palasota General Manager
Review
Prompt, courteous service as always! I would highly recommend David MsDavid.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Shonda, Thank you for taking the time to review David McDavid's Plano Lincoln. I am happy to hear that our team made this a great experience. If you have any questions or concerns, let us know. Also, check out our social media pages and website for contests, events, specials and other info! We look forward to seeing you again soon! Will Palasota General Manager
Best Service Department!
I love knowing that if I have a problem with my car, I can call Richard Ancheta directly and just bring the car in. He is always very prompt and explains things well. I love the new waiting room with Wifi and the courtesy cars now on-site instead of the Hertz rental cars. Great move! Keep up the good work. Makes me always prefer to bring my MKX to the dealership instead of those corner service places... Thanks!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jennifer, Thank you for taking the time to review David McDavid's Plano Lincoln. I am happy to hear that Richard made this a great experience. If you have any questions or concerns, let us know. Also, check out our social media pages and website for contests, events, specials and other info! We look forward to seeing you again soon! Will Palasota General Manager
Superior service!
Always quick, on time return and upfront on price of repairs. Thanks Richard!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Ashley, Thank you for taking the time to review David McDavid's Plano Lincoln. I am happy to hear that Richard made this a great experience and took great care of you and your vehicle. If you have any questions or concerns, let us know. Also, check out our social media pages and website for contests, events, specials and other info! We look forward to seeing you again soon! Will Palasota General Manager
excellent service from Steve @ McDavid
Steve was helpful and courteous MY 2013 MKT was ready when promised I was given a 2014 Navigator As a loaner.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Robin, Thank you for taking the time to review David McDavid's Plano Lincoln. I am happy to hear that Steve made this a great experience and took great care of you and your vehicle. If you have any questions or concerns, let us know. Also, check out our social media pages and website for contests, events, specials and other info! We look forward to seeing you again soon! Will Palasota General Manager
Leasing at David McDavid Lincoln
We have leased about 10 cars (or more) from David McDavid over the years. We continually return because they are so easy to deal with. Our salesman is very accommodating and assures we get the exact car and equipment we want. We have used David Wallace for all of our purchases (leases). He makes sure the process is easy and the transaction is completed in minimal time. We lease because it forces us to get a new car about every three years.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to review David McDavid's Plano Lincoln. We are glad to have you as a part of the family and that our team has taken excellent care of you every time. If you have any questions or concerns, let us know! Welcome to the McDavid Plano Lincoln family! Will Palasota General Manager
Tremendous customer service at Lincoln Plano
We purchased a Lincoln MKZ in October 2013 there at Plano Lincoln. Richard, our service person, is always extremely helpful and always polite and considerate. I would always recommend him to anyone else seeking service at Plano Lincoln. Also, Ray, in the sales department there is amazing as well as Richard. Fantastic service to their customers.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Gary, Thank you for taking the time to review David McDavid's Plano Lincoln. I am happy to hear that Richard made this a great experience and took great care of you and your MKZ. If you have any questions or concerns, let us know. Also, check out our social media pages and website for contests, events, specials and other info! We look forward to seeing you again soon! Will Palasota General Manager