Reviews
Great job
Great job. Excellent service. Gggggggggggggggggggggggreat job
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Walter, Thank you for taking the time to review David McDavid's Plano Lincoln. I am happy to hear that our team did a great job and made this an excellent experience. If you have any questions or concerns, let us know. Also, check out our social media pages and website for contests, events, specials and other info! We look forward to seeing you again soon! Will Palasota General Manager
Great Sales experience and awesome follow up.
Great Sales experience and awesome follow up from the dealership staff. We will definitely consider David McDavid for our next vehicle purchase.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Robert, Thank you for taking the time to review David McDavid's Plano Lincoln. I am happy to hear that our team took excellent care of you and made this a pleasant experience. If you have any questions or concerns, let us know. Also, check out our social media pages and website for contests, events, specials and other info! We look forward to seeing you again soon! Will Palasota General Manager
Great customer service
I stopped by to have my alignment and suspension checked after a small accident. Our family is taking a Roadtrip for the holiday weekend and I needed assurance that my car was ok. The man who assisted me in service (Ed) was friendly and genuinely attentive. While it was not common practice and I did not have an appointment, he was gracious enough to get my car on the lift for my peace of mind. Very costumer friendly! Excellent experience. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Joanna, Thank you for taking the time to review David McDavid's Plano Lincoln. I am happy to hear that our team took excellent care of you and made this a pleasant experience. If you have any questions or concerns, let us know. Also, check out our social media pages and website for contests, events, specials and other info! We look forward to seeing you again soon! Will Palasota General Manager
Buying a Car
Brian went up and beyond for us making sure we had the car we wanted in the color we loved. He spent a lot of time with us. We always feel welcome each time we go to David McDavid in Plano and this was another great experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to review David McDavid's Plano Lincoln. I am happy to hear that our team took excellent care of you and made this a pleasant experience. If you have any questions or concerns, let us know. Also, check out our social media pages and website for contests, events, specials and other info! We look forward to seeing you again soon! Will Palasota General Manager
Usual great service
I'm always greeted promptly. Everyone I meet greets me, from the car delivery driver to the maintenance people, to my rep, Richard. I get complete information and no pressure if I'm not ready to do one of the recommended items on the list they give me each visit. I
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Nathalie, Thank you for taking the time to review David McDavid's Plano Lincoln. I am happy to hear that makes every visit a pleasant experience. Your comments let me know that we are doing things right. If you have any questions or concerns, let us know. Also, check out our social media pages and website for contests, events, specials and other info! We look forward to seeing you again soon! Will Palasota General Manager
2005 Lincoln Navigator
Excellent customer service by the service representative.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Richard, Thank you for taking the time to review David McDavid's Plano Lincoln. I am happy to hear that our team took excellent care of you and made this a pleasant experience. If you have any questions or concerns, let us know. Also, check out our social media pages and website for contests, events, specials and other info! We look forward to seeing you again soon! Will Palasota General Manager
Good Reputation
Your salesman Andrew was good enough to call me about the Town Car. The car preparation could have been better. Inside the trunk lining was falling and the hinge was bent. Service and parts people were very helpful especially in making a second key. I have bought a Town Car from you in the past and hope to buy another one in the future.
- Customer service —
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Robert, Thank you for taking the time to review David McDavid's Plano Lincoln. I am happy to hear that our team took excellent care of you and made this a pleasant experience. If you have any questions or concerns, let us know. Also, check out our social media pages and website for contests, events, specials and other info! We look forward to seeing you again soon! Will Palasota General Manager
great Service
I was very impressed with the way I was greeted and treated! Thanks!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Gary, Thank you for taking the time to review David McDavid's Plano Lincoln. I am happy to hear that our team took excellent care of you and made this a pleasant experience. If you have any questions or concerns, let us know. Also, check out our social media pages and website for contests, events, specials and other info! We look forward to seeing you again soon! Will Palasota General Manager
Great Service
Great service! Fixed our car. Let us use a loaner car while they were working on it.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Dennis, Thank you for taking the time to review David McDavid's Plano Lincoln. I am happy to hear that our team took excellent care of you and made this a pleasant experience. If you have any questions or concerns, let us know. Also, check out our social media pages and website for contests, events, specials and other info! We look forward to seeing you again soon! Will Palasota General Manager
Customer feedback.
We have a leased 2012 Lincoln MKZ (my wife's car) from David McDavid. The lease is up in Dec 2015 and the service department and service advisors are a major reason that I will look first to David McDavid for my next lease or purchase
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Michael, Thank you for taking the time to review David McDavid's Plano Lincoln. I am happy to hear that our team took excellent care of you and made this a pleasant experience. If you have any questions or concerns, let us know. Also, check out our social media pages and website for contests, events, specials and other info! We look forward to seeing you again soon! Will Palasota General Manager