Reviews
Above and Beyond Salesmanship.
Brian our salesman did a great job finding me and my wifes MKZ. He went above and beyond to make sure we were happy with our lease. We really appreciated the warm welcome from the staff at David Mc Davids and enjoyed meeting all the staff in the various departments. We highly recommend this dealer to any new leasors and know it would be an enjoyable experience. Thanks for the above and beyond treatment.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Ronald, Thank you for taking the time to review David McDavid's Plano Lincoln. I am happy to hear that Brian made this an excellent purchasing experience. I hope both of you are enjoying the MKZ. If you have any questions or concerns, let us know. Also, check out our social media pages and website for contests, events, specials and other info! We look forward to seeing you again soon! Will Palasota General Manager
Service Dept.
I purchased a 2015 MKC last September and needed service recently for a problem I encountered during the recent rains. Ed, my service rep., kept me up-to-date on everything they were doing to my car and assured me the fix was minor and wouldn't take very long. I had expected to be at the dealership most of the day and was pleasantly surprised when, after two hours, my car was fixed, washed and the oil changed. The employees at the service dept. make customers feel welcome and the dealership provides outstanding accommodations for those who have to wait. I highly recommend David McDavid Lincoln.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Larry, Thank you for taking the time to review David McDavid's Plano Lincoln. I am happy to hear that Ed and our team made this a great experience and took great care of you and your MKC. If you have any questions or concerns, let us know. Also, check out our social media pages and website for contests, events, specials and other info! We look forward to seeing you again soon! Will Palasota General Manager
Oil change
Steve took very good care of my needs as usual. I am a happy customer.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
George, Thank you for taking the time to review David McDavid's Plano Lincoln. I am happy to hear that Steve made this a great experience and took great care of you and your vehicle. If you have any questions or concerns, let us know. Also, check out our social media pages and website for contests, events, specials and other info! We look forward to seeing you again soon! Will Palasota General Manager
Great service and repairs
Richard in the service Dept. was very helpful in the repair of our car. He kept us apprised of the timing of the repairs and the servicing, we were very satisfied.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Bonnie, Thank you for taking the time to review David McDavid's Plano Lincoln. I am happy to hear that Richard made this a great experience and took great care of you and your vehicle. If you have any questions or concerns, let us know. Also, check out our social media pages and website for contests, events, specials and other info! We look forward to seeing you again soon! Will Palasota General Manager
Great service friendly staff.
Everything was handled in a timely manner. Service rep kept me posted on the status of repair of my vehicle.
- Customer service —
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Ricky, Thank you for taking the time to review David McDavid's Plano Lincoln. I am happy to hear that our team took excellent care of you and made this a pleasant experience. If you have any questions or concerns, let us know. Also, check out our social media pages and website for contests, events, specials and other info! We look forward to seeing you again soon! Will Palasota General Manager
Great Service, Clean Facilities
Richard was very detailed and attentive when I dropped my car for service. I appreciated the quick turn.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Heather, Thank you for taking the time to review David McDavid's Plano Lincoln. I am happy to hear that Richard took excellent care of you and made this a pleasant experience. If you have any questions or concerns, let us know. Also, check out our social media pages and website for contests, events, specials and other info! We look forward to seeing you again soon! Will Palasota General Manager
Great service!
The service dept is first class, from the people who take care of you to the first class service you receive. The waiting area is accommodating for just about everything, from watching TV, a children's play space, to continuing your workday without interruption if necessary.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Margaret, Thank you for taking the time to review David McDavid's Plano Lincoln. I am happy to hear that our team took excellent care of you. If you have any questions or concerns, let us know. Also, check out our social media pages and website for contests, events, specials and other info! We look forward to seeing you again soon! Will Palasota General Manager
Excellent service
The service was excellent. I have never had an easier in and out time with a dealer,,, EVER!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Ted, Thank you for taking the time to review David McDavid's Plano Lincoln. I am happy to hear that Richard took excellent care of you and made this a pleasant experience. If you have any questions or concerns, let us know. Also, check out our social media pages and website for contests, events, specials and other info! We look forward to seeing you again soon! Will Palasota General Manager
Routine Maintenance
Continued superior service from Scott Nelson, Mac McDaniel, and the entire service management staff.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Harvey, Thank you for taking the time to review David McDavid's Plano Lincoln. I am happy to hear that our team took excellent care of you and made this a pleasant experience. If you have any questions or concerns, let us know. Also, check out our social media pages and website for contests, events, specials and other info! We look forward to seeing you again soon! Will Palasota General Manager
Good experience purchasing a new vehicle
I purchased a 2015 Lincoln MKS. Ed Noger did a great job in locating a vehicle that Was close to what I wanted, even though that vehicle was in short supply. The delivery was great and Ed answered all of my questions. A good experience done in a timely manner.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
John, Thank you for taking the time to review David McDavid's Plano Lincoln. I am happy to hear that Ed took excellent care of you and made this a pleasant purchasing experience. If you have any questions or concerns, let us know. Also, check out our social media pages and website for contests, events, specials and other info! We look forward to seeing you again soon! Will Palasota General Manager