Reviews
richard/service advisor
excellent work was performed on my 2011 grand marquis
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Joe, Thank you for your positive feedback about David McDavid's Plano Lincoln. I am happy to you hear you had a pleasant experience and that Richard took care of your Grand Marquis. If you have any questions, let us know. We look forward to working with you again soon! Will Palasota General Manager
Explorer oil change.
My visit was fast and efficient. The business center met my needs.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Steve, Thank you for your positive feedback about David McDavid's Plano Lincoln. I am happy to you hear you had a quick and pleasant experience. If you have any questions, let us know. We look forward to working with you again soon! Will Palasota General Manager
Excellent Customer Service
The service was excellent and my service adviser, Richard, was very knowledgeable. He told me when my car would be ready and it was right on time. Excellent
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
William, Thank you for your positive feedback about David McDavid's Plano Lincoln. I am happy to you hear you had a pleasant experience and Richard took good care of you. If you have any questions, let us know. We look forward to working with you again soon! Will Palasota General Manager
Person
I am very happy with your service AND the fee was reasonable. C B
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your positive feedback about David McDavid's Plano Lincoln. I am happy to you hear you had a pleasant experience and our team did a great job. If you have any questions, let us know. We look forward to working with you again soon! Will Palasota General Manager
Self-Employed / Owner
Richard is always very helpful & polite in the service dept. I will always go to him for my service needs.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Dave, Thank you for leaving your positive feedback about David McDavid's Plano Lincoln. I am happy to you hear you had a pleasant experience and that Richard always takes excellent care of you and your vehicle. If you have any questions, let us know. We look forward to working with you again soon! Will Palasota General Manager
Very pleasurable experience.
Awesome!!! Richard has always gone above and beyond to help me,
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Bradley, Thank you for your positive feedback about David McDavid's Plano Lincoln. I am happy to you hear Richard took great care of you and that you always have a pleasant experience. If you have any questions, let us know. We look forward to working with you again soon! Will Palasota General Manager
WOOHOO - Smooooooooooooooooth Transaction!
You folks know your business...service process was perfection. Kudos to David McDavid!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Erich, Thank you for your positive feedback about David McDavid's Plano Lincoln. I am happy to you hear you had a pleasant experience and that our team took excellent care of you. If you have any questions, let us know. We look forward to working with you again soon! Will Palasota General Manager
Periodic Vehicle Maintenance Visit
2010 Lincoln MKZ periodic maintenance visit: Took somewhat longer amount of time than I thought would be needed for periodic maintenance, considering I had 1pm appt., but otherwise all went fine; tv's and coffee/etc help pass the time very comfortably. Staff (Mack McDaniel) was perfect.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Edward, Thank you for your positive feedback about David McDavid's Plano Lincoln. I am sorry to hear the service took a little longer than expected I am happy to you hear you had a pleasant experience and that Mack took care of your MKZ. If you have any questions or concerns, let us know. We look forward to working with you again soon! Will Palasota General Manager
Claudia Pinch
Ford Edge 2008, and staff was helpful with my oil change and tire rotation.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Claudia, Thank you for your positive feedback about David McDavid's Plano Lincoln. I am happy to you hear you had a pleasant experience and our team took good care of you. If you have any questions, let us know. We look forward to working with you again soon! Will Palasota General Manager
Happy Customer
I was there for my MKX regular service, and was happy with the service.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
James, Thank you for your positive feedback about David McDavid's Plano Lincoln. I am happy to you hear you had a pleasant experience and that our team took care of your MKX. If you have any questions, let us know. We look forward to working with you again soon! Will Palasota General Manager