Reviews
Customer
Your team did a great job with the truck detail, truck looks amazing! The only reason I gave you all a 4 instead of a 5 was because I thought when i purchased the detail i was told they would touch up the scratches, they did not. This could have been a misunderstanding on my part.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Byron, Thank you for taking the time to review David McDavid's Plano Lincoln. I am sorry about the mis-communication about the scratches but I am happy to hear our team did a great job on your truck. If you have any questions or concerns, please let us know. We look forward to working with you again soon! Will Palasota General Manager
Service on Saturday
I came in at the end of the day Saturday (3 PM for 4 PM close) and Ed was as nice as if I had shown up at 8 AM instead. Was not rushed out, my car was serviced by 4:00 including a wash and vacuum. Couldn't be more pleased.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Teresa, Thank you for taking the time to review David McDavid's Plano Lincoln. I am happy to hear that Ed and our team provided you an excellent experience. It lets me know that we are doing things right. If you have any questions or concerns, please let us know. We look forward to working with you again soon! Will Palasota General Manager
Great service and very clean facilities.
Mr. Scott Nelson did an excellent job and took very good care. I will definitely recommend him to my neighbors and friends. I will have to get a new lease car in August. Need your help here. This will be my 6th Lincoln since 1974 in Dallas.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Raul, Thank you for taking the time to review David McDavid's Plano Lincoln. I am happy to hear that Scott and our team provided you an excellent experience and everything went smoothly. If you have any questions or concerns, please let us know. We look forward to working with you again soon! Will Palasota General Manager
Sherri Horbath
Top notch service. The service manager and the Service departmrnt did an excellent jo of making sure I was taken care of and that I new waht was being done to my vehicle by explaining all of the service details. I was helped as soon as I drove in and was provided an expected time that service would take. I was also advised of other things to consider that might need attention and i was given an option to do so while the vehicle was in service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Sherri, Thank you for taking the time to review David McDavid's Plano Lincoln. I am happy to hear that our team provided you an excellent experience and everything went smoothly. Our goal is to provide top-notch service to everyone who visits us and your comments let me know that we are achieving this goal. If you have any questions or concerns, please let us know. We look forward to working with you again soon! Will Palasota General Manager
Quick oil change with quick service
Great service as always. Called an hour before bringing car in and complteted quickly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Richard, Thank you for taking the time to review David McDavid's Plano Lincoln. I am happy to hear that our team provided you an excellent experience and everything went smoothly. If you have any questions or concerns, please let us know. We look forward to working with you again soon! Will Palasota General Manager
Car Dealership
I bought my leased MKZ. The staff at David McDavid is always wonderful! I would not go to any other car dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Ann, Thank you for taking the time to review David McDavid's Plano Lincoln. I am happy to hear that our team provided you an excellent experience and everything went smoothly. I hope you are enjoying your MKZ. If you have any questions or concerns, please let us know. We look forward to working with you again soon! Will Palasota General Manager
Consistent high performance by Service Advisor MAC
Mac continued to do an outstanding job with my car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
John, Thank you for taking the time to review David McDavid's Plano Lincoln. I am happy to hear that Mac always does an outstanding job and that you enjoyed your experience with us. If you have any questions or concerns, please let us know. We look forward to working with you again soon! Will Palasota General Manager
hands down best dealership around!
We worked with Ray and he was awesome! He brought the vehicle to us basically and within 30 minutes at the dealership the deal was done! Then after agreeing to the price we went into finance to find Mat had found us an even sweeter deal and lowered the agreed payments by over $100! We are David Mcdavid fans for life this is our 7th vehicle from them and we are never dissapointed!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Karen, Thank you for taking the time to review David McDavid's Plano Lincoln. I am happy to hear that our team provides you an excellent experience when you are here and that we have earned your repeat business. It lets me know we have earned your trust and that we are doing things right. Thank you for being a part of the McDavid family and we look forward to many years to come. If you have any questions or concerns, please let us know. We look forward to working with you again soon! Will Palasota General Manager
Excellent service
Scott Nelson was excellent and your service department was excellent.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jim Norgard
Richard Ancheta did an excellent job from greeting us in the driveway, keeping us informed during the complete service of our Towncar, to checking us out. David McDavid is a great Dealership with very competent employees. It is a pleasure going there to have my car serviced.
- Customer service —
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
James, Thank you for taking the time to review David McDavid's Plano Lincoln. I am happy to hear that Richard provided you an excellent experience and took great care of your Town Car. If you have any questions or concerns, please let us know. We look forward to working with you again soon! Will Palasota General Manager