Reviews
Was not satisfied with this dealership, only thing good...
Was not satisfied with this dealership, only thing good was they gave me what I asked for on price. Purchased my vehicle and was told hope you enjoy your car...bye. No even helped me set up my vehicle for me. Lesson learned when a female out trades a man don’t expect much from them afterwards. Will never shop here or recommend anyone here.
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
Hello, thank you for bringing your experience to our attention. We value your business and would like the opportunity to try and regain your trust in our business and address your purchase concerns. Please give us a call at (972) 964-5000 at your earliest convenience so we can work with you to make this better. We look forward to speaking with you soon. Thank you and take care.
Confused as to why I should call you all. Shouldn’t it be the other way around? Please correct me if I’m wrong.
Actually we would have contacted you immediately upon receiving this review as we seek to address and resolve customer concerns; however you have not provided us with your name. You posted this review as "arifftx234" which isn't sufficient for us to research in our customer system. Since Dealerrater allows private messaging, feel free to respond privately with your legal first and last name and phone number and a member of our sales team will reach out. Thanks so much and we look forward to addressing your concerns.
My name is Allison Rivas. 432-258-2614. And a member of your sales team?? Might want to reach higher than that. Thanks!
Thank you! We hope to be of service to you again!
???? This doesn’t help any actually. Confused by this response from the above conversation.
That was an autoresponder. Our apologies. Have you been contacted by our team, Allison?
Not a word...
I am still working on the final details but this place is...
I am still working on the final details but this place is great! Romeo Ahmad is amazing and is getting me into the perfect vehicle for my wife! Thank you so much!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you! We hope to be of service to you again!
All staff were kind and friendly. They answered my...
All staff were kind and friendly. They answered my questions and from sales to finance, it was a wonderful experience. Mr. Romeo Ahmed made my car buying experience -- simply wonderful and enjoyable. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We always appreciate positive reviews! Thank you, and happy motoring!
Betty stewart
Good experience with salesperson. Nice facility and friendly personnel
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Betty Stewart, thank you for the high rating! Our team works tirelessly to provide excellent customer service.
Great Service Department
Each time I have been in for service work have been great. Steve follows up regularly with service updates and advise. I am happy to trust the service of our MKX with David McDavid Lincoln Dealership. Keep up the Great Job
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you again for taking the time to let us know how we did!
Top Notch Customer Service
Excellent place. Sales people... management...and Service Department is top notch
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!
OIL Change
Great service as usual, Nice facility and friendly service, and a car wash.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Bobby Vaughan, we are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.
Romeo was great. I went in and told him what I was...
Romeo was great. I went in and told him what I was looking for and he stayed on topic and was very honesty throughout the process. My wife went up later to test drive the car since it would be her car and he had the car waiting for her and just gave her the keys without issue and let her make her own decision. Romeo didn't pressure my wife or myself at all and was a joy to work with.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We always appreciate positive reviews! Thank you, and happy motoring!
car purchase
Great experience from the time i arrived to car shop till i left with my new car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Robert Neal, thank you for taking the time to leave us this positive review! Have a wonderful day!
Customer
Great experience working with everyone at David McDavid Lincoln
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you! We hope to be of service to you again!