Reviews
David McDavid?s Plano Lincoln
Top-notch experience. Helped me pick out exactly what I wanted and made it a quick and easy purchase.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We always appreciate positive reviews! Thank you, and happy motoring!
My husband Jim has been a customer for over 40 years....
My husband Jim has been a customer for over 40 years. This is my 1st Lincoln. Romeo is the BEST we have ever dealed with!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Katlady428, thank you for the high rating! Our team works tirelessly to provide excellent customer service.
Purchase of a 2018 Certified Lincoln MKX Reserve
David McDavid Lincoln in Plano, Texas is a superb dealership that I would recommend to anyone looking to buy a new or used Lincoln.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for taking the time to leave us this positive review! Have a wonderful day!
Quick and easy Process from start to finish. Very...
Quick and easy Process from start to finish. Very friendly staff and Romeo took great care of us. He was happy to answer all questions we had.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your review! Happy motoring!
Vice President
Great response, friendly, accommodating. Would recommend Eddy as the salesperson.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Linda, we appreciate your recommendation of our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!
Great customer service!
My car needed an annual servicing. They picked up my vehicle, informed me of its arrival, and dropped off at my office later that same day. Richard kept me informed all along the way. They made it very easy!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Bonnie, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. Thank you so much for choosing David McDavid's Plano Lincoln as your first choice for service!
Service @ David McDavid Lincoln - Plano, TX
The staff was very courteous, and attentive. Additionally, the speed of service was awesome.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you again for taking the time to let us know how we did!
Bill Jackson recall service call
The service was great. Service writer was very professional and said when he felt they would finish and met that expectation.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello, thank you for taking the time to leave us your feedback. You definitely made our day with your rating! We hope you have a wonderful day!
My experience with Romeo was great!! He is the kindest...
My experience with Romeo was great!! He is the kindest salesman I’ve ever dealt with. He will certainly get my business in the future!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.
Good buying experience.
We visited to simply test drive 2 vehicles but ended up purchasing as the dealership manager was very motivated to move inventory during the early days of the pandemic. We wore masks and gloves and were not given weird looks! Treated very well and got a great vehicle!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hillary Schatz, we really appreciate this positive review! Thanks so much!