Skip to main content

Acura of Johnston

(1,348 reviews)
Visit Acura of Johnston
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 4:30pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–4:30pm
Tuesday 9:00am–7:00pm 7:00am–4:30pm
Wednesday 9:00am–7:00pm 7:00am–4:30pm
Thursday 9:00am–7:00pm 7:00am–4:30pm
Friday 9:00am–7:00pm 7:00am–4:30pm
Saturday 9:00am–6:00pm 8:00am–1:00pm
Sunday Closed Closed
2023 state dealer award
View 16 awards
2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award 2016 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (515) 446-7004 (515) 446-7004
Used (877) 290-8510 (877) 290-8510
Service (877) 290-8506 (877) 290-8506

Reviews

(1,348 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Acura of Johnston from DealerRater.

Want to share your experience with this dealership?

Write a review

These cats were great! The car i bought had a shimy and...

These cats were great! The car i bought had a shimy and they worked it until it drove like a champ! I have nothing but love for them so far

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write this review! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Acura of Johnston are glad to have you as a customer. Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

Very professional and great to work with! Helpful in...

Very professional and great to work with! Helpful in answering questions and providing answers. He kept us I'm the loop on the car's detail and preparation.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new vehicle! We are so glad that Jack had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

Very nice, professional, and fast.. My son has autism the...

Very nice, professional, and fast.. My son has autism the team knows it. They go out of their way to make sure he feels comfortable and appreciated

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Acura of Johnston. Please don't hesitate to reach out if you need anything else. Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

Extremely helpful and friendly. Worked with Hasan...

Extremely helpful and friendly. Worked with Hasan Muratovic and he was very professional. My daughter loves her new Jeep.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Hasan met your expectations. Thank you again for choosing Acura of Johnston, we look forward to having you as one of our valued customers for many more years to come! Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

Very thorough. Came early afternoon without an...

Very thorough. Came early afternoon without an appointment and was done with oil change and tire rotation in about one and a quarter hour. Forgot who I worked with but everyone was nice

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Acura of Johnston. Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

They are easy to get to. They check out every thing while...

They are easy to get to. They check out every thing while checking my oil. Tell you if anything else needs fixed and the price.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Consumer response

Yes, I wrote the review!

Acura Of Johnston is hands down the best I've ever been...

Acura Of Johnston is hands down the best I've ever been to. Outstanding customer service and even better care for your vehicle. I am proud to be part of the Acura Of Johnston family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you, Tony, for choosing Acura of Johnston, we look forward to having you as one of our valued customers for many more years to come! Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

Thanks for the manager Mark is working with me.Tyler has...

Thanks for the manager Mark is working with me. Tyler has very professional customer service. 👍! Listen to what customer needs. and respond back on time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Misty, We are very happy to hear Mark, Tyler and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

Awesome people to work with and they make sure u get what...

Awesome people to work with and they make sure u get what u need. Dane was great to work with. Appreciate all the help. Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words for Dane and our team, and for taking the time to leave us this wonderful feedback! Congratulations on your new vehicle! We look forward to seeing you again!

Extremely friendly and helpful. Ashlie was very...

Extremely friendly and helpful. Ashlie was very professional and knowledgeable. The dealership was quick while being very efficient. Trey in finance was also top notch

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Here at Acura of Johnston, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Ashlie and Trey, and it was a pleasure having you at the dealership. We appreciate your review!