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Acura of Johnston

(1,348 reviews)
Visit Acura of Johnston
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 4:30pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–4:30pm
Tuesday 9:00am–7:00pm 7:00am–4:30pm
Wednesday 9:00am–7:00pm 7:00am–4:30pm
Thursday 9:00am–7:00pm 7:00am–4:30pm
Friday 9:00am–7:00pm 7:00am–4:30pm
Saturday 9:00am–6:00pm 8:00am–1:00pm
Sunday Closed Closed
2023 state dealer award
View 16 awards
2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award 2016 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (515) 446-7004 (515) 446-7004
Used (877) 290-8510 (877) 290-8510
Service (877) 290-8506 (877) 290-8506

Reviews

(1,348 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Acura of Johnston from DealerRater.

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4 thinks # 1 several scrapes in the right aluminum rink,...

4 thinks # 1 several scrapes in the right aluminum rink, # 2 Carpeting in the truck is dirty # 3 rear bumper has some chips of white paint missing, # 4 We were supposed to put down $10,000 as a deposit then was called that we had to put down $1000 on her credit card so our deposit should have been in check $9000 so we’re ordered $1000 check which we have not received

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Acura of Johnston provides nothing but the best...

Acura of Johnston provides nothing but the best experiences for their customers. It was a great experience from the moment we walked through the door.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I really enjoyed working with Alex and the rest of the...

I really enjoyed working with Alex and the rest of the staff at the dealership. They were helpful and answered my questions and got what I wanted with my new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

My sales rep is a wonderful person. Ashlee Stolz that is...

My sales rep is a wonderful person. Ashlee Stolz that is and I look forward to making my next purchase at this location so long as she is present and a very important member of the team and Accura Family. Thanks for the experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

I love this dealership! They are so polite,...

I love this dealership! They are so polite, professional, and helpful. I would recommend them to everyone. They always make you feel welcomed and important.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

With an end of day trade in and purchase, the sales and...

With an end of day trade in and purchase, the sales and finance staff were great with getting your needs taken care of. As this is our 3rd Acura RDX, don’t we deserve to be ina commercial or something?

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

My 2017 NSX had a rear tire blow out which qualitied for...

My 2017 NSX had a rear tire blow out which qualitied for replacement. The service department at Acura of Johnston handled the replacement to my total satisfaction. They took the lead and made the process seamless and without pain, which is usually not typical in these situations. I have not complaints at all!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

This is the team I come to for maintenance on my 2016...

This is the team I come to for maintenance on my 2016 MDX. Friendly, efficient and informative. I recommend this service center. Thanks to you all

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Had my 2018 Honda CRV in for oil change and 30.000 mile...

Had my 2018 Honda CRV in for oil change and 30.000 mile check. Had normal maintenance items that needed attention, all were attended to, same day in a timely fashion. Spencer was SUPER!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Spencer is knowledgeable and friendly. He made my car a...

Spencer is knowledgeable and friendly. He made my car a priority and got it in for repairs quickly. I will be using them for all of my Acura service needs in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.