Reviews
Pines AutoNation Chevrolet
Service advisor provided a detailed inspection of the car including a video of parts that will need replacement in the near future.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Rafael, we're happy you found our staff to be so supportive during your experience here at Autonation Chevrolet Pembroke Pines. Please don't hesitate to reach out if there's anything additional we can do for you.
I HAVE PURCHASED TWO MALIBU'S OVER THE LAST SIX YEARS.
I HAVE PURCHASED TWO MALIBU'S OVER THE LAST SIX YEARS.. FROM THE FIRST DAY I CAME IN ALAN IN SALES WAS AND BECAME A FRIEND RICHARD IN SERVICE TREATED ME AND MY WIFE THE SAME IT IS PLEASURE TO BE A CUSTOMER OF AUTO NATION
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
the above statement is exactly as i wrote it
Great customer service.
Great customer service. Very knowledgeable about the car as well as the problem it may have and the best/safest way to fix the issue
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
Car Service Experience
Michael Berzon was, as usual, super helpful and client oriented. He provided ample information about my car service needs as well as available options, and recommendation to meet such needs. Thank you, Michael.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Carmen, we're happy you found our staff to be so supportive during your experience here at Autonation Chevrolet Pembroke Pines. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Chevrolet Suburban Service visit
My service advisor did not communicate and had extra things done to my vehicle without approval. Initial quote was $458 and final invoice was over $1000
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (954) 644-5038 to discuss your concerns, as your satisfaction is of utmost importance to us.
Service took over 8hours after being promised it would be
Service took over 8hours after being promised it would be ready in less than 2hours for only an oil change. Called several times and no one ever answered. I directly called the advisor that had took care of me when dropping off my vehicle and he would not answer. I called more than 15 times in 2 hours only for them to call me and tell me it will be ready soon. Very unorganized, unprofessional, and no communication at all. Very disappointed.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.
2022 Tahoe Service
I?ve been going to this location for at least 30 years and the service in the last few years has gotten even better unlike other types of service oriented businesses. Very efficient, very nice personal. Thank you again Top notch.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Excellent service, professional and attentive!
Excellent service, professional and attentive! aaa aaa aaa aaa aaa aaa aaaa aaa aaa aaa aaa a
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.
Ghassan as always, amazing!
Ghassan as always, amazing! The experience was great, the service was great, and I love my car. This is the 3rd car we get from autonation and we will continue to get our cars from Ghassan. He is patient, kind, knowledgeable, proactive.. everything you would want from the person you’re buying a car from. I appreciate everything he does for us, always.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Autonation Chevrolet Pembroke Pines. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!
I love the vehicle and willing to continue working with
I love the vehicle and willing to continue working with this dealership. Excellent Purchase with People who are willing to help you make a purchase.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are pleased to hear you had such a positive experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!