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AutoNation Chevrolet Pembroke Pines

(1,653 reviews)
Visit AutoNation Chevrolet Pembroke Pines
Sales hours: 9:00am to 9:00pm
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Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday 11:00am–7:00pm
New (877) 289-5564 (877) 289-5564
Used (888) 404-3083 (888) 404-3083
Service (888) 629-7909 (888) 629-7909

Reviews

(1,653 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Chevrolet Pembroke Pines from DealerRater.

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Excellent service.

Excellent service. Andrew, service writer, took care of all my needs. I have a great deal of confidence in his ability.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Richard Hoffman was very professional and explain

Richard Hoffman was very professional and explain everything to me. Very nice man and knowleagle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

Fast, efficient and customer service Advisor Armando is

Fast, efficient and customer service Advisor Armando is the best every time I go in

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

Poor mechanic service

2020 Chevrolet Silverado 2500 .After mechanic told me my transfer case was damaged and they replaced. Car was never fix and they made me pay $4500 and all they said is am sorry but know you have to replace transmission (MY TRANSFER CASE WAS NOT DAMAGED) and they replaced and made me paid poor service

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Pablo, we are deeply disappointed by your experience at Autonation Chevrolet Pembroke Pines. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (954) 644-5038. We hope to hear from you.

Excellent service

This is the place where I service my Camaro. The quality of service and the repairs is very good, very honest with the prices. Hidhly recommend this dealer to buy or service your car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Leonardo, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of Autonation Chevrolet Pembroke Pines and we hope to be of service again in the future.

Great service and friendly staff done very professional

Great service and friendly staff done very professional and quick Yudi was very helpful and patience with my questions

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

Best service ever I show up at 7 o’clock in the morning

Best service ever I show up at 7 o’clock in the morning and by 830 I was done with my oil change could not ask for better without any appointment

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Worst service I had from the Pembroke Pines Dealership.

Worst service I had from the Pembroke Pines Dealership. Had my car a full day and never worked on it! Got it back eventually, and the sensor is on for something they claim they fixed. A loyal customer never going back to that location!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we regret your experience with us here, but are glad you brought this to our attention. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (954) 644-5038 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

The customer service at this dealer is very good.

The customer service at this dealer is very good. Matt was great explaining everything to us. Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

Buyer

There was no room for negotiation. Their price was a set price they say. Vehicle had some scratch with a bon working radio.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Gladson, thank you for leaving this detailed feedback about your experience with our dealership. If you'd be willing to provide more feedback, please reach out to us at (954) 644-5038 so we can assist you further.