Empire Chrysler Jeep Dodge RAM of West Islip

What ever you do, DO NOT go to any of the Atlantic dealerships. They are absolute criminals looking to take and defraud you out of as much money as they can. Matt Iaboni.. you are liar and a cheat. Bryant Quintana even worse. When you catch them in their scheme to defraud you they refuse to talk to you and throw you out of the dealership. When you call, no one is available and then they block your number. Ive never been cheated and treated like this. Cooler heads prevail and in the end Karma is a xxxxx...

Had an amazing experience with my salesman. Very kind and knowledgeable. Helped me get my dream car at the right price! Would definitely recommend coming here. Thank you to him and all the managers for a wonderful and easy experience.

Very Disappointed in my experience with Matt and his manager Frank . Took a $1000.00 deposit and never returned my calls regarding lease deal . Thieves !

Purchasing a car in the past has been a dreadfully annoying ordeal. My experience @ Atlantic Chrysler was incredible. Travis Rubino was professional, knowledgeable and accommodating. His expertise lent itself to a smooth, comfortable and even fun buying experience with no surprises in the end. I will confidentially recommend Travis and the team at Atlantic to family and friends.

I am a customer of Atlantic Jeep. I called to come in for routine service. I spoke to Janine on the phone and we agreed on a day and time. When I got there, Janine greeted me as if she knew me forever, it was a nice feeling. We started discussing the vehicle with ease and vehicle knowledge, she showed me what maintenance was due. We chatted some, she is very friendly, honest and knowledgeable. It is very refreshing to see you guys hired someone who actually cares about customers and enjoys her job. Welcome Janine. Look forward to working with you again.

This place is corrupt- stay away. We did not receive the deal we were told we were getting. We wanted an end of lease deal with the last payment paid and the extra mileage paid off. Everyone we spoke to said that was exactly the deal we were getting from the salesman, the manager and the finance person. I guess they thought it was fun to scam two disabled seniors. We now owe $3000 to the old leasing company. Also the Jeep we purchased was supposed to have a one year trial of Uconnect and SiriusXM. When I called Uconnect they told me the trial year period had been used and ended in March 2019. I purchased the car in August 2019! They are supposed to be correcting this issue but I doubt it will happen based on my experience with them so far.

This place is corrupt- stay away. We did not receive the deal we were told we were getting. We wanted an end of lease deal with the last payment paid and the extra mileage paid off. Everyone we spoke to said that was exactly the deal we were getting from the salesman, the manager and the finance person. I guess they thought it was fun to scam two disabled seniors. We now owe $3000 to the old leasing company. Also the Jeep we purchased was supposed to have a one year trial of Uconnect and SiriusXM. When I called Uconnect they told me the trial year period had been used and ended in March 2019. I purchased the car in August 2019! They are supposed to be correcting this issue but I doubt it will happen based on my experience with them so far.

Hidden charges, overpriced and stay away from jessi Eiermann, a complete joke! And Lloyd Vernon, save yourself the headache, do not waste your five, once you sign your treated like a stranger

Stay as far away from this dealership as you possibly can, especially a salesperson by the name of Vinson. We were looking for a new car because our lease was up on our existing. We have 2 kids with crazy schedules so we don't have a lot of time to waste. We drove the 45 mins out to Atlantic to look at a Durango that was posted online. I KNOW that the online prices are usually tricks to get you in the door so I asked repeatedly, "is this the price we'll be paying". His response each time was "yes" and it might even be less if you qualify for some of the incentives that we offer. The following day I again confirm with him that the price we discussed will be the final price on the phone and via email only to get "yes, yes and yes" again. So we drive out again to finalize everything. As we're inspecting the car, I ask a final time, confirming the price to which he say "absolutely". We go to sit at his desk to start the paperwork. On one of the forms the price for the truck was showing as $5K more than we agreed to. I stopped the signing and questioned him on that and he flat out lied to my face saying "ignore that, the only thing you need to be concerned about on this sheet are the blah.blah.blah" so I stupidly signed the sheet. We go back to the financing guy who runs my credit and starts discussing payments which work out to be almost $100 more than expected. I question that and he shows me the calculations and of course, he's running the numbers based on the higher sell price for the truck. My wife explodes, I get really angry and of course, Vinson is no where to be found. He's "gone for the day". So we walk out, but the reality is they have us and they know they have us because we can't start all over looking for a new truck. I go back in and loudly fight with the manager for almost 2 hours who couldn't care less. We finally agreed on a price that was $1,500 more than what was offered, which to be honest was still a really good deal, but we felt so dirty for finalizing the deal. To make matters worse, just as we are signing the last piece of paper a new manager comes in a says that they can't honor the deal that the other manager agreed to unless we accepted a "service contract" for oil changes. Again, it wasn't a terrible deal because it's basically prepaying for 3 years worth of oil changes. I just need to make sure I use the 3 per year that they allow. This was the worst buying experience of any type that I've ever been part of. I'm as salesman myself and I understand "creative truths" but to be lied to my face as I ask a question by a salesman was the worst thing I've ever experienced. Not to mention my 2 kids were sitting in their awful waiting room without dinner for almost 4 hours for what should have been an hour long sale. Stay away from this dealership even if they are giving you a car for free. It's not worth it and we found out the hard way.

Went there with the intentions of purchasing a Ram with my husband from the moment I walked in it was a terrible experience. I was meeting my husband there, I arrived first walked into the dealership and was standing inside, a minute or so later an older couple and there son walks in and then a salesman gets up and ignores me and walks right over to them, I guess because I am a woman by myself he rather meet with the family, strike 1. We finally meet with a rather uninformative salesman Mike, who could not show us one Rebel on the lot and could only print out window stickers. They advertised a internet price online and a bottom to click for "today's price" basically a bait and switch, because you won't actually get the price, and when asked about it just told we don't qualify for the rebates strike 2. I tried negotiating a price with them he asks for our license and credit card to show we are serious (why he needed to be walk out of sight and with our card when we haven't come close to a deal, makes no sense) and he brings over his manager who proceeds to try to explain their bait and switch operation and tells me I basically have to over pay and he would not offer the 0% financing that every single other Dealership was offering and I would get 4 or 5% interest, which is quite absurd especially since I have excellent credit strike 3. We proceed to tell them no thanks, and the cocky salesperson was like well we will talk tomorrow. No, there's zero to talk about you guys are overpriced, obnoxious scam artists. Left there went to Browns in Patchogue and bought the Ram Rebel from them, night and day treatment. If you are looking to buy a Ram, or Jeep definitely goto Browns and stay away from these crooks.