Reviews
Caution
Purchased a new MINI and that was lovely but work done on the car was awful. While I was under warranty everything was fine because they are friendly and they "pay the bill" Once that warranty period had passed, their rates are crazy and no amount of friendless can overcome that.
Rating breakdown (out of 5):
- Customer service 1.0
- Buying process 5.0
- Quality of repair 1.0
- Overall facilities 5.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Dishonest Service Department
Service Dept. gave many catastrophic warnings if about $2000 in repairs were not done immediately. Took the Mini to two other service facilities, one a German car specialist, another a general mechanic facility. Both said nothing was wrong with the Mini, no repairs needed. Go figger!
Rating breakdown (out of 5):
- Customer service 1.0
- Buying process 2.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase