Reviews
We love Dreyer & Reinbold!
We love Dreyer & Reinbold! We can say they have always made buying a new car fun! who says that???!! Our new 2025 Countryman Electric is our 5th Mini from them. Presley Stewart kept me updated throughout the ordering process, at pick up taught us all kinds of crazy new features. There is so much to learn that we have a follow-up date. I can say I have a new friend. and BTW our new Mini's name is Fritz... names after the Cincy hippo :)
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I stopped in to look at a vehicle not expecting to get
I stopped in to look at a vehicle not expecting to get the numbers to work. I worked with Virginia and she, not only, made the numbers work, but got the numbers to work better than I expected. She wasn't pushy or forced anything that I didn't want and was phenomenal in answering all the questions I had. And the bonus was that the process was quick. Thank you, Virginia for making the process so easy!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I just purchased a 2025 Countryman AW.
I just purchased a 2025 Countryman AW. Not only do I truly love my new vehicle Presley Stewart made the experience delightful. She was knowledgeable, extremely personsable, and felt almost like family before we left the dealership. Dreyer & Reinbold you are fortunate to have this team member.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I recently purchased a certified pre owned car from this
I recently purchased a certified pre owned car from this company. When I drove it off the lot I found a number of issues with it. After 15 days in the shop it was not fixed. When I spoke with the new car sales manager on the phone he called me a liar several times and made me feel so incredibly unsafe that I hung up the phone on him. Afterwards I called him back and he never responded. I’ve never regretted purchasing a car more in my life. These people are incredibly mean.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
I purchased a used car today, and it was an incredibly
I purchased a used car today, and it was an incredibly easy and completely satisfactory experience. I had already done research on the car, which was very reasonably priced, and was inclined to buy it pending anything out oof the ordinary with a test drive. Virginia Ramey set me up so quickly withthe test drive, with the car out front by the time that I arrived. I was happy with the drive, and everything then proceeded smoothly and quickly thanks to Virginia and the sales team. No weird extras were thrown in, and I was literally off the lot with the car within 90 minutes of showing up for the test drive. Kudos to the team!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great to work with Jeremiah.
Great to work with Jeremiah. Stay in touch with me. Manager was great also. I would recommend this dealership to a friend
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Purchased an M4 CS from Dreyer and Reinbold 2 weeks ago.
Purchased an M4 CS from Dreyer and Reinbold 2 weeks ago. Its a truly amazing car, however, the entire staff was truly amazing as well. From Sales to Service to BMW genius Rep, couldn't ask for a finer team. When the car arrived the team went thru all of features in detail. Felt very comfortable dealing with all and plan on having a long term relationship with D&R.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I bought a used car from them.
I bought a used car from them. It's a friendly dealer and very easy to buy a car. Virginia was so great to work with. I would highly recommend this business.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Excellent experience!
Excellent experience! Located a car for me; kept me informed; and assisted when the car arrived. Reasonable pricing on trade-in and good deal on car. Very responsive to questions and car comparisons. Spent time explaining features during delivery. Enjoyable and my new Mini is great!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Elijah, our service liason, and Jonny, the BMW Genius,
Elijah, our service liason, and Jonny, the BMW Genius, were phenomenal. Exceptional profesionalism. They took the time to completely explain everything. Would highly recomend this dealership! Great experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase