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Vandergriff Acura

(1,420 reviews)
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Sales hours:
Service hours:
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Sales Service
Monday 8:30am–9:00pm 7:00am–6:00pm
Tuesday 8:30am–9:00pm 7:00am–6:00pm
Wednesday 8:30am–9:00pm 7:00am–6:00pm
Thursday 8:30am–9:00pm 7:00am–6:00pm
Friday 8:30am–9:00pm 7:00am–6:00pm
Saturday 8:30am–9:00pm 8:00am–5:00pm
Sunday Closed Closed
2019 state dealer award
View 3 awards
2019 state dealer award
2019 consumer dealer award 2015 consumer dealer award
New (817) 380-4975 (817) 380-4975
Used (817) 753-3015 (817) 753-3015
Service (817) 697-3471 (817) 697-3471

Reviews

(1,420 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Vandergriff Acura from DealerRater.

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Great Service

Great Service!!, sales department, Edna Lopez, and Financing manager, West, take care of me very well. They made whatever under their hands to make my purchase happened.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Dear Art, Your feedback is important to us. Edna and the financing team was very happy to have helped you with your purchase. We are fortunate to have customers like you. R. Watkins

Excellent service!

This is my third car purchased from Vandergriff Acura and would highly recommend going there to anyone. Sales personnel were very knowledgeable, friendly and professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Wonderful Customer Service!

I was fortunate to find a used vehicle I had been long searching for at Vandergriff Acura. This was the second time I've purchased a vehicle at this dealership. The buying experience the first time was good, but the second time was even better. My salesman was name Arthur, and he was a pleasure to work with. He was very accommodating and I loved that he always did his best to fulfill my requests. He made the whole car buying experience a fun and memorable one. I definitely recommend anyone looking for their next vehicle to visit this location and ask for Arthur! You won't be disappointed! :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the kind review and that your purchase was fun and memorable. Arthur does a great job and we are glad you had a smooth vehicle purchase from our dealership. We look forward to serving your future Acura needs!

Great Service

I came in the evening looking at their pre owned cars and Arthur surprisingly was willing to stay late to help me out even though I did not buy. But I'll definitely be back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Thank you, Alex, for your feedback. We strive to go above and beyond for our customers. We appreciate you and we'll see you soon. R. Watkins

awesome customer service

My wife and i were looking for another vehicle with more room since our family is growing. Jordan reddish has provided the best car buying experience we have had in years very honest and helpful. Thank you for your patience and we really appreciate it -Michael

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Michael, we are glad you had a great car buying experience here at Vandergriff Acura! Don't hesitate to give us a call if you have any questions.

awesome sales person

Waiting in the service area drinking my OJ. The gentleman just sparked up an conversation about whatever that was on tv at the moment. asking how my day was thus far and so on. He was very entertaining due to his comical responses. I told him I like the new MDX and he said let me show you. I then asked if he worked here, his response was "oh yea I do. Welcome to Vandergriff acura my name is Bruce Mason" lol I thought dat was hilarious. He then gave me a phenomenal showing of the MDX in the showroom. Unfortunately i just purchased my TL last month or I would have an MDX. Surely will be back to see Bruce Mason.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks for the kind words Ryan. We are glad you were made to feel so at ease here at Vandergriff Acura. We look forward to helping you in the future to get into the MDX!

Experience

I had a great experience with vandergriff Acura! Just got myself a new car and Edna Lopez was an awesome sales person! Will defiantly be back! Thanks so much Edna! Perjin tovi

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 3.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for your kind word Perjin! We are glad your experience was great. Don't hesitate to give us a call if you have any questions!

Great Customer Service!

Just purchased a new Acura from Vandergriff. I've been putting off the whole process thinking of all the back and forth headache that is normally involved. But that wasn't the case, Anthony and all others involved made it a very easy, stress free process. Very happy that I decided to go with Vandergriff Acura!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Suzy! We pride ourselves on the stress free buying process here at Vandergriff Acura. Please feel free to give us a call if you have any questions and we look forward to helping you with your future Acura needs.

LOVE Vandergriff Acura

If you are looking for a car need to go to Vandergriff Acura and ask for MATT CROUSE he will make it happen for you... Just bought by 3 car from Vandergriff Acura and would highly advise you to go check them out..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Friendly, Best Deal in Town

Trung"Travis" Nguyen is awesome and friendly. He will take his time and help you find the best car and best deal in town. Come see him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your kind words! Here at Vandergriff Acura, we strive to provide excellent customer service in our sales and service departments. Don't hesitate to give us a call with any questions on your vehicle!