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Vandergriff Acura

(1,420 reviews)
Visit Vandergriff Acura
Sales hours: 8:30am to 9:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–9:00pm 7:00am–6:00pm
Tuesday 8:30am–9:00pm 7:00am–6:00pm
Wednesday 8:30am–9:00pm 7:00am–6:00pm
Thursday 8:30am–9:00pm 7:00am–6:00pm
Friday 8:30am–9:00pm 7:00am–6:00pm
Saturday 8:30am–9:00pm 8:00am–5:00pm
Sunday Closed Closed
2019 state dealer award
View 3 awards
2019 state dealer award
2019 consumer dealer award 2015 consumer dealer award
New (817) 380-4975 (817) 380-4975
Used (817) 753-3015 (817) 753-3015
Service (817) 697-3471 (817) 697-3471

Reviews

(1,420 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Vandergriff Acura from DealerRater.

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2009 Lexus

Gerard did a great job with helping me today. I was Impressed with how the store operates, quick but also professional. Vandergriff Acura is a great store to buy from. Thank you for a good experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great service

Thank you Caleb wood and Gerard Shillow. They both provided me with great information. I bought a 2013 Acura MDX and I couldn't be happier, they took care of me. The managers were great and I also remember James Grogan from when I shopped at Goodson.. Great job guys!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Happy Customer

I went in to purchase a 2012 pilot and Gerard did a fabulous job. Because of credit issue I couldn't purchase but Vandergriff Acura is a good place to do business! Thank you guys for trying to work with me

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Excellent customer service

Thank you Gerard and Vandergriff Acura. The staff was amazing from top the bottom, Gerard the salesman took great card of me and has a bright future, the manager john boscoe also was very helpful throughout the process and my finance guy Wesley was awesome! They also work quick over there. I highly recommend you visit them!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent Service

Bought an Acura a few weeks ago with the help of Wade Bragg Internet Sales Manager. No pressure, excellent customer service, knowledgeable and friendly. This was my first experience with Vandergriff Acura and I would recommend this dealership to anyone looking for quality service. :) Thanks Wade, Satisfied Customer!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Outstanding dealership!

I will highly recommend this dealership in purchasing a vehicle. The buying process was a breeze and their customer service was outstanding. Matt and his crew were very helpful and courteous. I am an extremely happy customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Purchase a pre owned Acura TSX

I worked with Matt Crouse the internet manager who did a fantastic job. He made the car buying process simple and straight forward. I got a good deal, a good car and good service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Car buying experience

Great car buying experience at Vandergriff Acura. Ask for Matt Crouse. He is a great salesman. We were very pleased with our new vehicle. The dealership bought our lease and we were able to lower our payments with the new vehicle we purchased. We were in and out of the dealership in a couple of hours.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Job Ray

I truly feel if you have the right sales person, from the start, that can make or break the experience of buying a car. The moment my husband and I walked up, I didn't feel pressured. We even had a couple of minutes before someone came out to us which is nice. When Ray B. introduced himself, he asked if he could leave us his card while we walked around/looked at cars outside. Then to let him know if we had any questions that he would be close by to assist. I loved that! From that moment, I knew we would be buying a car from Ray. I was able to browse around without someone standing right there. I asked for a few more minutes to look and when he came back he still wasn't "pushy" for us to buy a car. He was very personable, friendly and extremely professional. My husband and I could tell he wanted to make sure we were 100% satisfied. The next day, Ray called to ask how I was liking the car and if my family was too. You can tell family is super important to Ray and that was another huge plus. Great job Ray and thank you!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Happy with car

Jeff was terrific, patient, funny....a terrific salesman. He had our back, didn't give up, kept going back to his manager for our best interest. Would certainly go back to him for another car and would recommend him highly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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