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Vandergriff Acura

(1,424 reviews)
Visit Vandergriff Acura
Sales hours: 8:30am to 9:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 8:30am–9:00pm 7:00am–6:00pm
Tuesday 8:30am–9:00pm 7:00am–6:00pm
Wednesday 8:30am–9:00pm 7:00am–6:00pm
Thursday 8:30am–9:00pm 7:00am–6:00pm
Friday 8:30am–9:00pm 7:00am–6:00pm
Saturday 8:30am–9:00pm 8:00am–5:00pm
Sunday Closed Closed
2019 state dealer award
View 3 awards
2019 state dealer award
2019 consumer dealer award 2015 consumer dealer award
New (817) 380-4975 (817) 380-4975
Used (817) 753-3015 (817) 753-3015
Service (817) 697-3471 (817) 697-3471

Reviews

(1,424 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Vandergriff Acura from DealerRater.

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Great buying experience with Wade B.!

Wade B. provided excellent customer service in the selling process. He made it so easy and simple for you and the process went very smoothly. I would highly recommend him if you are thinking of buying your next car. Compared to other dealers in the DFW area, Vandergriff team and Wade were the best!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Good experience with Vandergriff

Our salesman, Jeff Carter, was easy to work with and made buying a new car less stressful than I anticipated. He was helpful, knowledgeable, and wasn't high pressure. I definitely recommend asking for him when shopping for a new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Purchase of pre-owned vehicle

I went to Vandergriff Acura to purchase a pre-owned car for my 16 year old. We worked with Ray Busher. I would highly recommend dealing with Ray. He made the process of buying my son's first car painless and fun.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Vandergriff Acura and Ray Busher can do anything!!

When I visited vandergriff Acura I hoped to find "a car". Ray Busher helped me find "the car"! He asked questions and understood not just what I needed but also what I wanted. He met all my needs and got me in the perfect car! The car wasn't just perfect, it was perfect for me. And, he saved my budget by lowering my payments! He was honest and upfront with me. He worked hard to get me what I wanted. When I'm ready for a new car, Ray will be the only call I need to make. I will recommend him to all my friends! :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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2009 Lexus

Gerard did a great job with helping me today. I was Impressed with how the store operates, quick but also professional. Vandergriff Acura is a great store to buy from. Thank you for a good experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great service

Thank you Caleb wood and Gerard Shillow. They both provided me with great information. I bought a 2013 Acura MDX and I couldn't be happier, they took care of me. The managers were great and I also remember James Grogan from when I shopped at Goodson.. Great job guys!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Happy Customer

I went in to purchase a 2012 pilot and Gerard did a fabulous job. Because of credit issue I couldn't purchase but Vandergriff Acura is a good place to do business! Thank you guys for trying to work with me

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Excellent customer service

Thank you Gerard and Vandergriff Acura. The staff was amazing from top the bottom, Gerard the salesman took great card of me and has a bright future, the manager john boscoe also was very helpful throughout the process and my finance guy Wesley was awesome! They also work quick over there. I highly recommend you visit them!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent Service

Bought an Acura a few weeks ago with the help of Wade Bragg Internet Sales Manager. No pressure, excellent customer service, knowledgeable and friendly. This was my first experience with Vandergriff Acura and I would recommend this dealership to anyone looking for quality service. :) Thanks Wade, Satisfied Customer!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Outstanding dealership!

I will highly recommend this dealership in purchasing a vehicle. The buying process was a breeze and their customer service was outstanding. Matt and his crew were very helpful and courteous. I am an extremely happy customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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