Reviews
Great Service
We purchased a new Ford Mustang from Cleburne Ford. Overall great experience. We were greeted by everyone from salesperson to owner. Everyone was thoughtful and very helpful in getting us in our new mustang. I will be back, and will send my friends and families to do bussiness with Cleburne Ford.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Service yesterday at Cleburne Ford
I stopped by near the end of the day to see if I needed an appointment for service the next morning and they took care of me right then. I know that's not always possible but it is always appreciated when it happens. The dearership is being remodled and the temporary set up is staffed out in the driveway to direct customers. Another example of the care Cleburne Ford gives it's customers.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the awesome review, Daniel! Our team is dedicated to providing top-quality service, please come back to see us if you need anything at all!
great service and friendly staff
I have a 2014 Explorer. The service was great. Everytime a staff member came by the lounge other customers and I were asked if we needed anything. I would definately recommend Cleburne Ford to my family and friends.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great experience
I purchased a 2015 Explorer and the experience was great. Helpful and friendly. Christian music playing and a wonderful atmosphere. Salesman and general manager where very easy to work with, finance guy was great.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jeana, thank you so much for your kind review. We are so happy to hear that you are enjoying your new vehicle! Please let us know if you need anything. We are here to help!
Great service
The service was done in a timely manor. Pleasant expearance. Great
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the 5-star review, Ronald! Check our social media pages to stay in the loop on product news and updates.
20,000 mile service
2013 F-150. Service great, Staff helpful & friendly.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Luv my Cleburne Ford family
Oil change and tire rotation service on my 2012 Ford F150
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate this honest feedback. We are happy to hear that we were able to gain your trust in our business.
Very satisfied customer
our experience with Cleburne has been very positive in every way. We have reccommended both the sales group and service department to friends.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Sam, we are so pleased to hear had a wonderful experience. We set high expectations for ourselves so it's gratifying to hear you had a great experience with us. We always appreciate feedback from our customers, and it makes us feel good to know that our team did right by you. Thank You!
F250
Service department was more concerned about up selling me instead of completing what we had asked for. This is the sixth vehicle I have bought from this ford dealership and I usually do not use the service department.
- Customer service 3.0
- Buying process 3.0
- Quality of repair 3.0
- Overall facilities 3.0
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Customer of Cleburne Ford
The Ford Focus is a very well engeneered automobile. The service has been excellent and the staff has been very positive and helpful.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Sam, thank you for writing this fantastic review and giving our dealership such a high star rating! We are happy to hear that we were able to gain your trust in our business. We look forward to your next visit!