Reviews
regular customer
the staff was very helpful,with the construction and remodel going on they went out of their way to get my wife into the customer lounge.I am very pleased with CLEBURNE FORD they get my vote for service and cost.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service
Absolute great service! Makes you feel like you are apart of a family and they are more then willing to help you every way possible.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Nathan, we really appreciate you leaving us this positive review and congratulations on your new car! We are so pleased to hear that our entire team went above and beyond during your shopping experience. We know how stressful the process can be so it is always rewarding to hear when we make it as hassle free as possible. We hope you're enjoying your new vehicle and look forward to working with you again! Sincerely, Bill Holland | ID
Excellent Service and very clean facility
Sales rep worked to locate and get the exact truck to the dealership so I could see and drive. After that experience there was no pressure applied to buy the truck.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Service
The service is excellent, Miss Melissa always finds a way to help me out and get me in and out in a timely manner. Thanks, I really appreciate it!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
outstanding customer service 100% satisfied repeat
Every one was extremely helpful and made sure I got the best deal possible. Came in looking at a used vehicle and went home in a new vehicle Steve riza is an outstanding salesman. I will be looking for steve when I shop again
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congratulations on the purchase of your new vehicle, Mark! We're thrilled to hear that Steve was able to help you find the vehicle you were looking for and we will pass your comments along. We look forward to seeing you next time and thank you for choosing Cleburne Ford! Sincerely, Bill Holland | ID
great service
Everyone was very helpful. They went all out to make sure I got a good deal on my car and on my trade in.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for sharing your recent experience at Cleburne Ford with us, Rebecca. We are pleased to hear that our sales team was top notch during your time at our dealership. We know it can be a stressful process so its great to know our staff was accommodating as possible. We hope you're enjoying your car and we can't wait to see you next time! Sincerely, Bill Holland | ID
Excellent sales staff
Everyone was friendly, helpful & professional. We were able to get the exact Explorer we wanted as well as a price we could afford. The whole experience was positive & I will definitely refer my friends there.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to share your recent experience with our dealership, Connie! We are thrilled to know that our team gave you great service during the purchase of your new Explorer. We will be sure to pass your comments along to our team and we look forward to having the opportunity to work with you again. Sincerely, Bill Holland | ID
Caring owner and staff
We appreciated how hard all the salesmen worked to earn our business. We also were impressed that the owner encouraged and shared his Christianity. This really helped us to feel more comfortable with our decision to purchase.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to write this great review and assign our dealership a perfect star rating, Jerrell! Our team works hard to provide unmatched service and a quality experience so we are happy to hear this was accomplished during your time with us. I hope we have earned your repeat business; we'd love to continue impressing you during future visits. Sincerely, Bill Holland | ID
Great service no push and great people
The way people treat me!! Really good people honest and no push to buy the vehicle they spend long time to show me all the options I have and that was really nice
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Juana, we really appreciate you writing about your experience with us! Our entire staff works hard to deliver knowledgeable customer service while maintaining an honest and hassle-free atmosphere. I'm so glad our sales team was able to prove that to you personally. Congratulations on your new vehicle; don't hesitate to call or stop in if you have any additional questions or concerns. Sincerely, Bill Holland | ID
Great customer service, no hidden fees, no games
Customer service is fantastic. Mark Powell in your internet sales department was the absolute best salesman I've worked with. From the ad online to answering questions over the phone to the appointment planned and research done on the vehicle. It made for a very easy going experience. Thank You
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks so much for the kind words and congratulations on your new car, Daniel! I am so pleased to hear that Mark was helpful and accommodating throughout your car-purchasing experience. Our number one goal is providing exceptional service to each and every customer, and it is always rewarding to hear when we achieve this. We hope to see you again for any future needs! Sincerely, Bill Holland | ID