Cleburne Ford

Mrs.Laura is an amazing lady. Her beautiful smile and kindness makes you feel like your family. She is quick to get you checked in and shows you to the waiting room. She is awesome , y?all are blessed to have her.

Refused to service my 2025 F150 Raptor because they wanted to unplug my dashcam. What are they trying to hide from me? This is the first and only time any service department has asked me to turn off my dashcam. Tammy said it was for technician privacy. And then I get a call from management standing their ground. Way too shady and completely ridiculous. This has been reported to Ford.

Refused to service my 2025 F150 Raptor because they wanted to unplug my dashcam. What are they trying to hide from me? This is the first and only time any service department has asked me to turn off my dashcam. Tammy said it was for technician privacy. And then I get a call from management standing their ground. Way too shady and completely ridiculous. This has been reported to Ford.

Miss .Tamara as always is kind and very resourceful, she got my truck serviced at a reasonable time , she apologized that Issac could not do the work my truck needed and rescheduled me for a time more suitable for his needs. She is an amazing young woman

I needed a car real bad in a hurry and I didn't think I would have good enough credit to get one of these guys got me in the car the very next day would have had me in the car the same day if I had time to hang around but I had to go pick up my son

Jerry, the salesman was friendly and looked for ways to get me the best deal. I had an unusual thing happen, the same day I purchased my Ford Maverick, there was a recall so I had to wait a while to get my truck. Jerry kept me informed though- out the wait and found a way to save me even more money before the truck was delivered to me. This is the third vehicle I have purchased from Cleburne Ford and it’s because they have great service!

Very courteous and knowledgeable sales people. They try to get the price as close as possible to what the customer wants.

Let me start by saying thank you Tamara! I had to take my Ford in and it was diagnosed as needing a catalytic converter. They had given me a price and I took it to my service manager and they asked me to get more quotes. Tamara took the initiative and called B & B muffler shop in Cleburne got the quote and then she actually after approval delivered the vehicle to the muffler shop and made arrangements to bring it back after the service. That's called real customerservice! I hope other people in customer service will read this and take it to heart! She didn't have to do any of that, but she did it willingly and even before I asked. I can't say thank you enough! John

I submitted a credit app online and it came back with acceptable terms on the vehicle I was interested in. I was contacted within the hour and asked if I would like to come have a look at it. I set an appointment. Within 45 minutes, the deal was complete and I was out the door counting the time looking the truck over. When a dealer values my time, they gain my loyalty. There was no haggling as I had accepted reasonable terms already. Cleburne Ford will have my business.

Ms.Tamara was absolutely amazing, she brought me her lunch , she said I?m sure you must be hungry and not having time to stop and eat before your appointment with us. And she kept me informed what my truck was in need of. A cabin filter and an air filter.