Cleburne Ford

Miss .Tamara as always is kind and very resourceful, she got my truck serviced at a reasonable time , she apologized that Issac could not do the work my truck needed and rescheduled me for a time more suitable for his needs. She is an amazing young woman

I needed a car real bad in a hurry and I didn't think I would have good enough credit to get one of these guys got me in the car the very next day would have had me in the car the same day if I had time to hang around but I had to go pick up my son

Jerry, the salesman was friendly and looked for ways to get me the best deal. I had an unusual thing happen, the same day I purchased my Ford Maverick, there was a recall so I had to wait a while to get my truck. Jerry kept me informed though- out the wait and found a way to save me even more money before the truck was delivered to me. This is the third vehicle I have purchased from Cleburne Ford and it’s because they have great service!

Very courteous and knowledgeable sales people. They try to get the price as close as possible to what the customer wants.

Let me start by saying thank you Tamara! I had to take my Ford in and it was diagnosed as needing a catalytic converter. They had given me a price and I took it to my service manager and they asked me to get more quotes. Tamara took the initiative and called B & B muffler shop in Cleburne got the quote and then she actually after approval delivered the vehicle to the muffler shop and made arrangements to bring it back after the service. That's called real customerservice! I hope other people in customer service will read this and take it to heart! She didn't have to do any of that, but she did it willingly and even before I asked. I can't say thank you enough! John

I submitted a credit app online and it came back with acceptable terms on the vehicle I was interested in. I was contacted within the hour and asked if I would like to come have a look at it. I set an appointment. Within 45 minutes, the deal was complete and I was out the door counting the time looking the truck over. When a dealer values my time, they gain my loyalty. There was no haggling as I had accepted reasonable terms already. Cleburne Ford will have my business.

Ms.Tamara was absolutely amazing, she brought me her lunch , she said I?m sure you must be hungry and not having time to stop and eat before your appointment with us. And she kept me informed what my truck was in need of. A cabin filter and an air filter.

Simply the best customer service, compassion, integrity and professionalism. I will only buy and service my vehicles from them from now on if I can. I have dealt with their sales team, owner, and service teams and every interaction I have had was amazing. Their sales staff, managers and owner provide very fair pricing for trade-ins and do not pressure you at all. We were even prayed for at one point as we discussed some pressing issues going on in our family. Not only are they kind and good people, they TOTALLY take care of their customers. We had an issue with a Ford Maverick truck that required multiple investigations to find a solution for, and despite the b2b warranty expiring during the investigation, they kept at it until they finally found the solution. They could have bailed on me since they weren't making any money on the investigation/repair. They could have just said "sorry bro, we can't figure it out and it's not really a warranty issue anymore", but they didn't. They solved the issue and now it's my favorite vehicle I've ever owned, and they are my favorite dealership of all time! I feel like I was take care of as part of an extended family. My wife and I are taking them some home made bread this week as a thank you, and they will by the first place I go for anything and everything vehicle related from now on. May the Lord's grace and favor be upon them and their families. I appreciate them all so very much.

Friendly people, knowledgeable financing options, good selection of vehicles, no hard-sell -- just a pleasant experience, start to finish. Hadn't bought a new car in 22 years, so needed some assistance with the tech; but the old dog is learning some new tricks. Glad I made the drive to get my new wheels.

Walking in I was met with a welcoming and friendly greeting, a presence that felt like home. Not only did I leave satisfied but guaranteed my $ wasn’t to go to waste!