Reviews
Wonderful experience. The staff are very accommodating, great communication and service. I Definitely recommend this dealership.
Wonderful experience. The staff are very accommodating, great communication and service. I Definitely recommend this dealership.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Great experience! Would definitely recommend to friends and family. Great people in sales and service!
Great experience! Would definitely recommend to friends and family. Great people in sales and service!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks to Thomas Via for his assistance with purchasing and financing my new 2025 Bronco. Best purchase experience ever!
Thanks to Thomas Via for his assistance with purchasing and financing my new 2025 Bronco. Best purchase experience ever!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Incredible service writers who are always willing to go the extra mile and make sure that the service provided is top notch.
Incredible service writers who are always willing to go the extra mile and make sure that the service provided is top notch.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
If I could give a quarter of a star I would. I drove 400 miles to pick up a car. Everything seemed fine. Left a few personal items in my trade counted them lost no big deal. Three days later I still haven’t received correspondence from my sales associate on the parts that they took from the car that were on the sticker, I paid for the parts. Don’t know where they are. Next I realized that they have touched up the paint all along the passenger side from transportation damage, and left the damage on the rear of the vehicle. I will take half the blame for that, I should have inspected better but needed to make the trip back. Typical car sales take your money and then forget about you. Even the manager said well have a good day.
If I could give a quarter of a star I would. I drove 400 miles to pick up a car. Everything seemed fine. Left a few personal items in my trade counted them lost no big deal. Three days later I still haven’t received correspondence from my sales associate on the parts that they took from the car that were on the sticker, I paid for the parts. Don’t know where they are. Next I realized that they have touched up the paint all along the passenger side from transportation damage, and left the damage on the rear of the vehicle. I will take half the blame for that, I should have inspected better but needed to make the trip back. Typical car sales take your money and then forget about you. Even the manager said well have a good day.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
If I could give a quarter of a star I would. I drove 400 miles to pick up a car. Everything seemed fine. Left a few personal items in my trade counted them lost no big deal. Three days later I still haven’t received correspondence from my sales associate on the parts that they took from the car that were on the sticker, I paid for the parts. Don’t know where they are. Next I realized that they have touched up the paint all along the passenger side from transportation damage, and left the damage on the rear of the vehicle. I will take half the blame for that, I should have inspected better but needed to make the trip back. Typical car sales take your money and then forget about you. Even the manager said we’ll have a good day.
If I could give a quarter of a star I would. I drove 400 miles to pick up a car. Everything seemed fine. Left a few personal items in my trade counted them lost no big deal. Three days later I still haven’t received correspondence from my sales associate on the parts that they took from the car that were on the sticker, I paid for the parts. Don’t know where they are. Next I realized that they have touched up the paint all along the passenger side from transportation damage, and left the damage on the rear of the vehicle. I will take half the blame for that, I should have inspected better but needed to make the trip back. Typical car sales take your money and then forget about you. Even the manager said we’ll have a good day.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Every aspect of our purchase went smoothly and quickly. Our salesman was awesome. We love our new Bronco Sport.
Every aspect of our purchase went smoothly and quickly. Our salesman was awesome. We love our new Bronco Sport.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Service was a little long at 3 hours after the appointment was made, but this is per normal at most dealerships, so all was OK, and it seems like all work was done and important information about my Vehicle was relayed to me, and gave me the options for further requirements
Service was a little long at 3 hours after the appointment was made, but this is per normal at most dealerships, so all was OK, and it seems like all work was done and important information about my Vehicle was relayed to me, and gave me the options for further requirements
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Great experience with Cleburne Ford. Down to earth, no extras added on to the price. They worked to ensure we were satisfied
Great experience with Cleburne Ford. Down to earth, no extras added on to the price. They worked to ensure we were satisfied
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience with Cleburne Ford. Jerry and Robert are great people No extras added on to the vehicle price
Great experience with Cleburne Ford. Jerry and Robert are great people No extras added on to the vehicle price
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!