Skip to main content

Cleburne Ford

(411 reviews)
Visit Cleburne Ford
Sales hours: 8:30am to 6:00pm
Service hours: 8:00am to 1:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:00am–6:00pm
Tuesday 8:30am–7:00pm 7:00am–6:00pm
Wednesday 8:30am–7:00pm 7:00am–6:00pm
Thursday 8:30am–7:00pm 7:00am–6:00pm
Friday 8:30am–7:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 8:00am–1:00pm
Sunday Closed Closed

Reviews

(411 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Cleburne Ford from DealerRater.

Want to share your experience with this dealership?

Write a review

Highly recommend this Ford dealership!

Highly recommend this Ford dealership! Professional, trustworthy, and just plain good people. Have bought several vehicles and will definitely be a return customer in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The buying experience was terrific! The staff was...

The buying experience was terrific! The staff was extremely responsive and made purchasing my F-150 easy. There were no unnecessary dealer fees and the price could not be beat anywhere in the DFW metroplex. I highly recommend Cleburne Ford. Ask for Mark Powell or Roberto Rueda.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Purchased my new F150 Lariat

I personally had an exceptionally good experience working with the Cleburne Ford dealership. My initial contact was internet and phone and had made choice decisions before arriving. I dealt with Robert who had the vehicle prepared and ready for me to test drive. The process was quick and painless and I completed the transaction in an hour or so. Everyone I interfaced with was friendly and courteous. Should God grant me the opportunity to purchase a new vehicle again I will definitely consider Cleburne Ford first.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Scott, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Cleburne Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

The dealership did exactly what they said. We were very...

The dealership did exactly what they said. We were very pleased. We are very happy with the F150 truck we bought

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Cleburne Ford

Great service department with clean restrooms and waiting area.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi, we are happy we could make your experience a positive one! We try to provide all of our guests with a great atmosphere and world-class service that you can trust.

Purchase of a used Truck

I really appreciate the hard work of all involved in my purchase. The car lot was clean and easy to navigate

Rating breakdown (out of 5):
  • Customer service
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Robert, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Thank you Cleburne Ford :Ya'll were quick, thorough,...

Thank you Cleburne Ford : Ya'll were quick, thorough, honest, informative, constantly in touch with me and reasonable priced on repairs. I must say Matt is a terrific diesel mechanic regarding my 2019 Ford F350 and 2008 Ford F350 Tamara Salah my Service Advisor stayed in touch with me regarding the repairs needed, pricing and repair time frame , very friendly and outgoing in customer satisfaction. I'll continue to trust my business vehicles in Cleburne Ford. Outstanding Job Khalifah Sankara Sankara Landscaping

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

My purchase experience with Cleburne Ford awsome

Gary Caudle was awesome. And he really took care of me and my wife. The made use feel right home. I would recommend anyone looking for a ford to stop by Cleburne Ford. Ask for Gary Caudle tell him Jerry sent you!!!!!!!!!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Jerry, thank you for leaving such a great review and high star rating. Thanks again for the recommendation, and have an amazing day!

Gary Caudle was awesome. And he really took care of me...

Gary Caudle was awesome. And he really took care of me and my wife. The made use feel right home. I would recommend anyone looking for a ford to stop by Cleburne Ford. Ask for Gary Caudle tell him Jerry sent you!!!!!!!!!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Tremendous Place, Good trade

Used Cars.com to find my gently used gem from Cleburne Ford. Received a personal call within hours. Asked about a trade and Robert gave me a quote that day. Was allowed to wait in peace for a few days before calling in for a test drive. Asked if my dogs could come with me, he didn’t, but Cleburne Ford was fine with it. Robert actively denied people my place in line while I drove from Houston. When I arrived early, the truck was already half done with make ready. Above and beyond, replacing rotors, brakes, fluid, inspection, even replaced a gas cap spring; did not increase my purchase point. Traded my vehicle for a fair price, got the exact truck I wanted, $1000 off for Internet pricing, fast and personable. Felt like more of a church vibe, than a dealership. Great crew in the shop, Robert allowed me to witness my new truck bootless. Just an all around happy experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hello James, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Cleburne Ford, we value our customers and we look forward to seeing you on your next visit. Take care!