Reviews
Upfront and honest
Salesmen were upfront and honest and management did not try to play with the numbers so I got the deal that I wanted. Very pleased.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the kind words, John! I am happy to hear that we could help. Please let me know if you need anything else. --Customer Loyalty Director
Love me new Edge
Had a great experience buying my new car thanks to Marcus and Doni. They worked hard to make sure I was happy with the price and financing so I could drive away with my new Edge today. Thank you!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I’m glad you had a great experience. Please let us know if we can help you with anything in the future. --Customer Loyalty Director
Great experience at grapevine Ford.
Great experience at grapevine Ford. Everybody was kind and courteous and eager to make the transaction happen. We would recommend Grapevine Ford without reservation.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you! We appreciate you taking the time to share your experience. Thank you for choosing Grapevine Ford. --Customer Loyalty Director
Happy Customer
Blaine is an awesome and honest person. He was easy to work with and I’m so gracious to him for helping my parents get what they wanted. Joel in financing was awesome as well. He made the process painless. I would recommend Grapevine Ford Lincoln to anyone. Especially when you have Blaine and Joel there to help you. Thank you again!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your review! We are happy to hear that you had a positive experience with us, and we are looking forward to seeing you again soon!
Great group of people.
I hate buying cars and I don’t really like being sold. I would not call myself easy to deal with when buying cars. These guys at Grapevine Ford made it seamless and easy to get in, educate on the details, compromise where they can, and got me out. From Ryan and Paul to Garry in financing, awesome guys and very knowledgeable/professional. I would definitely go back to buy my next truck.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your review! We are happy to hear that you had a positive experience with us, and we are looking forward to seeing you again soon!
The dealership and Chris are amazing, we will definitely
The dealership and Chris are amazing, we will definitely be back. We are Grapevine Ford customers for life
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience. We thank you for being a Grapevine Ford customer, and we look forward to serving you again. --Customer Loyalty Director
Excellent Service at Grapevine Ford
The car buying experience was smooth and stress free. Sam Allison kept me informed of vehicles that were available and that met my criteria. Garry Johnson in Finance made financing the car a comfortable and pleasant experience. Very pleased with this experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your review! We are happy to hear that you had a positive experience with us, and we are looking forward to seeing you again soon!
Great dealership!
Our sales person, Blane, and the finance team were awesome. Have bought lots of new cars over the years, and this is the first time we felt like we were dealing with real people and not being pushed. It was also an easy process and moved quickly once we made up our mind. Great team. Really enjoyed working with them.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Glad we could help Josh! Thank you for choosing Grapevine Ford. Please let us know if you need anything in the future. -- Customer Loyalty Director
Service to new
Took car to the Service shop for repairs and ended up buying a new car! My salesperson Sang Nguyen was so friendly, helpful and just overall amazing. Andrew in finance was awesome too.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
I’m glad you had a great experience, Jenise. Please let us know if we can help you with anything in the future. --Customer Loyalty Director
This is my 4th car purchase from grapevine ford and they
This is my 4th car purchase from grapevine ford and they are 5 star Chaz and. Whole team is great My sales associate Matt Hoopes is the best
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the kind words, Maximus! I am happy to hear that we could help. Please let me know if you need anything else. --Customer Loyalty Director