Reviews
AWESOME CUSTOMER SERVICE
AWESOME CUSTOMER SERVICE! We had an exceptional experience with pur sales guy Frasisco, and with the finance team. Every one at Grapevine Ford treat us exceptional and with Great care and diligence. Thank you and Keep up the Awesome Job!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I’m glad you had a great experience! Please let us know if we can help you with anything in the future. --Customer Loyalty Director
Great experience
The sales(see Doni) and finance team here can not be beat. This was as easy as it gets. If you need a new vehicle, go here first.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I’m glad you had a great experience, Bill. Please let us know if we can help you with anything in the future. --Customer Loyalty Director
Just bought my third vehicle from Grapevine Ford.
Just bought my third vehicle from Grapevine Ford. This one was used and came from New York. I was concerned so they put the vehicle up on a lift so that I could inspect the underside. Great service!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I'm happy to hear it! Thank you very much for taking the time to rate us. Let us know if there is anything else you need. --Customer Loyalty Director
As far as I can tell it is a pretty good dealership the
As far as I can tell it is a pretty good dealership the salesman was great
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Glad we could help! Thank you for choosing Grapevine Ford. Please let us know if you need anything in the future. -- Customer Loyalty Director
Great 👍 dealership
We really enjoyed buying a car from our salesman he was very patient and great with fordpass. We will tell anyone that needs a new car to come see you guys
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I’m glad you had a great experience! Please let us know if we can help you with anything in the future. --Customer Loyalty Director
If you need a car - this is the place!
Gavin was such a great partner in helping me find the right vehicle. I am 1000% satisfied with my experience and highly recommend the whole team!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the kind words, Terri! I am happy to hear that we could help. Please let me know if you need anything else. --Customer Loyalty Director
Great Service
No pressure they let the car sell it self. Cameron was a big help answered all questions and they have a cool app so you can track your car information.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the kind words, Meg! I am happy to hear that we could help you find the vehicle you were looking for. Let me know if you need anything else. --Customer Loyalty Director
Family friendly
Sergio made my truck purchase seamless. I drove in from out of town and purchased my truck and was back on the road by lunchtime. Staff was courteous and friendly. I highly recommend them.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I am happy to hear our team was able to help, Alan. Thank you for choosing Grapevine Ford. Please keep us in mind for all your future needs. --Customer Loyalty Director
Exceptional Service
Sam was awesome. No pressure. Showed me exactly what I was looking for. Polite, professional and super friendly. Sam’s manager and the finance guy were just as helpful and professional. Great experience overall.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for the review, Patricia! The Grapevine Ford team appreciates your business and the five stars! We hope you are loving your new vehicle. Please let us know if we can help you with anything in the future. --Customer Loyalty Director
Great experience.
On a recent visit to Grapevine my son inlaw insisted that I visit Grapevine Ford. He recently purchased from them and was impressed with the sales staff. I was pleasantly surprised. Abishai was very patient and went above and beyond to show me everything that fit the criteria I was looking for. Final sale and financing office was great. They handled the out of state purchase so I did not have to deal with any transfers or out of state sales tax. Thank you Grapevine Ford.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Millie! We appreciate you taking the time to share your experience. Thank you for choosing Grapevine Ford. --Customer Loyalty Director