Reviews
Very friendly and professional.
Very friendly and professional. My sales person (Dexter Wilcox) helped me with information on the Ford Ranger I bought. His knowledge of the vehicle was outstanding.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the kind words! I am happy to hear that we could help. Please let me know if you need anything else. --Customer Loyalty Director
Stress free experience
We placed an order for a Ford Mustang Mach-e at Grapevine Ford, which is quite a distance from where we live, cause lot of the other closer dealerships did not show an interest….. cause these cars sell easily. Ryan from Grapevine Ford helped us through the whole process of placing the order, keeping us updated on the build progress and finally delivering it on schedule. He shared in our excitement of the new car even after the sale. Ryan was great to work with. Thank you Grapevine Ford.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your five-star review!
Sang, Joel and Zach did an amazing job from start to
Sang, Joel and Zach did an amazing job from start to finish they all were amazing! Even after I left with the vehicle they provided amazing service. I will continue to recommend Grapevine to anyone that is looking for a vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your five-star review!
Best Customer Service!
Sang, Joel and Zach did an amazing job from start to finish they all were amazing! Even after I left with the vehicle they provided amazing service. I will continue to recommend Grapevine to anyone that is looking for a vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your five-star review!
Very friendly people and not pushy.
This was by far the best, and easiest car purchasing experience I’ve ever had in my life. our family is growing and I needed an Expedition, I called this dealership and went in the same day. I worked with Doni Kaba and Rashard, they were fantastic. very friendly, knowledgeable and most importantly, not pushy, didn’t try to over sell me, but helped me get exactly what I wanted. The whole process was so smooth and painless. Something I thought I’d never say about car buying! They absolutely showed me what the difference between an “average “ car buying experience and an excellent one is. I’m beyond thrilled to have my new car and will absolutely be back in the future!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your five-star review!
Awesome Experience
My sales person was Dexter Wilcox and he was awesome. He was very helpful with my purchase of a Ranger and explained the whole sales process. He helped me go through all the ins and outs of my new truck. I’d recommend him and Grapevine Ford.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your five-star review!
Bronco Sport
After having a terrible experience at another dealership, Grapevine Ford stepped up and got my daughter the car she was looking for. Doni and Zach made the car buying experience a breeze!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your five-star review!
Nothing less than stellar.
I was greeted by someone in used cars that couldn’t sell me a new one but quickly introduced me to a friendly new car salesman that was nothing less than stellar. My salesman was prompt and knowledgeable and I’d recommend him to anyone.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your five-star review!
Great, Simple, Easy
They had great energy and really focused on making this easy and efficient for me. Thank you so much for the simple transaction. Make sure to go see Sam and Garry.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I’m glad you had a great experience, Steven! Please let us know if we can help you with anything in the future. --Customer Loyalty Director
Beat dealership
Maxwell dis an excellent job!! He knew details, very helpful, friendly and not pushy!! Best experience ever. The truck was pulled up front to view with gas. We drove three hours and it was well worth the time.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Glad to hear it, Chris! Thank you for taking the time to rate us. Please let us know if you need anything else in the future. --Customer Loyalty Director