Reviews
Chris in the service department is simply amazing! He is...
Chris in the service department is simply amazing! He is considerate, kind, organized and just a great service advisor! We bought a car from your dealership last year and Chris was involved in making it perfect for my wife. I did not forget him or your dealership. I brought my personal vehicle in for a detail and it was done beautifully. Listen, I own my business and know how important feedback is. The other team members working in service were also very polite and helpful. At check out, the receptionist was was excellent too. I am looking forward to buying or detailing another vehicle real soon! Great job everyone... Pass the word around! Sincerely, Doug Burack Legacy Moving Services Frisco, Texas
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Adam Alzoubi was first person I encountered when I...
Adam Alzoubi was first person I encountered when I arrived at Grubbs. He was the nicest gentleman. He guided me through every step. He went above and beyond and actually drove the car to me when it was ready. I couldn’t have experienced a more pleasant car buying experience. He was very honest and thorough. Thank you Adam!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
So far I’m very pleased with the service department and...
So far I’m very pleased with the service department and upper management at Grubbs Infinity. I feel like they back their product. The sales pitches can be a little too much. But after getting through all of that the experience keeps getting better and better.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Outstanding service. Very pleased and I highly recommend...
Outstanding service. Very pleased and I highly recommend her service and professionalism to all. She is definitely a positive person and her personality is great.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I always service my car at Grubbs Infiniti and I am...
I always service my car at Grubbs Infiniti and I am always satisfied and during this hardship period they offer me a good deal on my car service. I loved it
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Adolfo was incredibly professional & personable! Him &...
Adolfo was incredibly professional & personable! Him & his team are incredible & they offered me the best customer service I have ever received @ a dealership! I will definitely buy there again!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Wanted to purchase a used Volvo but without a dealer near...
Wanted to purchase a used Volvo but without a dealer near my home I turned to the internet for a nationwide search. I'm glad I did because my dealings with Armani at Grubbs was exceptional. He sent me photos and video of the XC90. Walked me through the entire vehicle remotely. Answered all my questions and provided great mechanical detail on the vehicle. After the deal was done he stayed in contact and updated me on the shipment of the XC90 from Grubbs to my home. He sent pictures of the final cleaning of the vehicle and called to ensure it arrived in the same condition it left the lot. Outstanding service and outstanding individual.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It was an excellent customer experience. Manny was...
It was an excellent customer experience. Manny was courteous and helpful. Filling it up with gas and cleaning the car was a very professional touch.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Grubbs Infiniti is awesome. I have bought my last three...
Grubbs Infiniti is awesome. I have bought my last three cars from them. Forever customer here. They have the best customer service! Thanks for everything.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It was the best service experience I've ever experienced...
It was the best service experience I've ever experienced buying a car really nice staff. Excellent service all around great service great staff. Thank you guys
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car