Reviews
Everyone I spoke with was friendly and professional....
Everyone I spoke with was friendly and professional. Every step was explained to me and all options explored. Courtesy car was helpful. Very satisfied with my experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Shon was excellent. Was prepared for the appointment and...
Shon was excellent. Was prepared for the appointment and navigated the process efficiently. Was in and out in 2.5 hours which included a test drive. Finance was great. In and out in 10 minutes. Great experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My service Advisor Ashley Zuniga is awesome! No matter...
My service Advisor Ashley Zuniga is awesome! No matter when a customer calls she makes you feel that no matter how little or big the problem is you are important!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent service, diagnostics and convenience. Sam was...
Excellent service, diagnostics and convenience. Sam was very helpful throughout the entire process, arranging a loaner vehicle to the concierge pick up. Vehicle was repaired, washed and returned without a hitch. Thank you Sam.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I had a great experience at Grubbs Infiniti thanks to...
I had a great experience at Grubbs Infiniti thanks to Benjamin Donkor. He delivered on his promise and was the main reason I chose an Infiniti over another dealer. I am a first time car buyer and college grad so this was an important experience for me. Although I was shaken and struggled making a decision at first, I was taken care of. Thank you for the excellent experience and I hope to do business again.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
They respected my time and I appreciate that they listen....
They respected my time and I appreciate that they listen. It was a Quick in and out. Most of paperwork was completed and waiting when I arrived.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
After driving Infiniti’s for 21 years, it was time for me...
After driving Infiniti’s for 21 years, it was time for me to get a new lease or move on. Alan Alfano of Grubbs Infiniti made it easy for me to make the decision to lease a new QX50. He got me the beautiful blue I wanted and made the transaction clean and quick. I love this car, although I need to brush up on car technology!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I just leased my second car from Grubbs Infiniti this...
I just leased my second car from Grubbs Infiniti this time it is QX 60 they have a great team, easy to deal with, and left me with a pleasant experience
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Unnecessary and inflated “dealer prep” fee added to final...
Unnecessary and inflated “dealer prep” fee added to final numbers. They tack on $1495 for all sales to pad profits. Industry standard warrants $295 tops
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
We are sorry you feel our dealer prep fee is unnecessary. Our team is happy to go over the process that we do to make every vehicle ready and safe for the road.
Grubbs service department is the best I have dealt with....
Grubbs service department is the best I have dealt with. The work was completed quickly and efficiently. Everyone was friendly and helpful. Paul Egerton is the best.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair

 
         
           
       
           
           
           
           
          