Covert Chrysler Dodge Jeep & Ram

Justin Gann knows his Jeeps and Put us in a nice one. Thanks to Justin and Car Pro and Covert finance CHRIS McDaniel. Thank you.

I brought my truck in for repairs for electronic idler control service and recall service. Your dealership had my truck from 10/2/17 -10/18/17 to replace 6 pistons and warranty work . no dealer car was issued so 16 days without transportation 4th time in shop has 3700 miles on it over 50 days total in shop thats 2 months of payments. Wrote email to sales manager and gm received no answer bought 5 vehicles from covert over the years most likely my last. I will never by from Covert Dodge and if you need repairs better hold on to your hat.

I brought my vehicle into the service department for a sensor replaced and after 2 months of doing so many other things to my vehicle that was operational when I brought it to them, they say that my engine is shot. I told them that I wanted no out of pocket expense due to having the extended warranty and they declined stating that Chrysler stated it is not covered. I have spoken with Chrysler and they state that their is no power train on file and that they have not been contacted. The dealership is stain that I need to pick up my vehicle, with my engine in pices or I have to pay them to put it back to the way it came to them. The service manager Mark Weber said that is the way it is.

The process was efficient, and we were able to quickly come to a conclusion on model and price. I would recommend this dealership in the future.

My wife and I had a great buying experience here. Cowboy is amazing. He made the process so easy and simple for us. He got exactly what we were looking for. Loved the overall experience - very professional and friendly.

I had the pleasure of working with J Breidor in purchasing my Grand Cherokee Trailhawk. J is not your typical salesperson. He listened to what I was interested in and looking for in a new SUV. We talked about the pro's and con's of all the others I had test drove and compared them to the Trailhawk. He did not "put down" the other vehicles I had looked at and compared them to the merits of the Trailhawk - options versus performance versus price. My son and I spent about 45 minutes with him on a Saturday afternoon. I called him Monday morning stating I wanted to purchase the vehicle, sent him an email stating what I was comfortable paying, we finalized the price on the phone/email and I picked up the Trailhawk on Friday. Since I had my financing already set up, it took me 5 minutes to sign the paperwork. J had the SUV detailed and ready at our agreed upon time, patiently went over all the options, how to use and had already set it up for me. He then introduced me to the service area and one of the service managers gave me her card and told me to call her cell phone if I needed anything. In short, professional salesperson in J, easy to buy from Covert and J, and everyone was customer focused. If looking for a new vehicle, check out Covert Jeep and ask for J and his sales person in training, Joe.

J beridor is awesome and covert are lucky to have a guy like him he made our shopping for car really easy he is a very friendly and knowledgeable about the cars and he has an experience in the field I was so lucky to work with him and I'm going back for sure if I want to buy another car and I will definitely go back and see Jay thank you very much and you are the best thank. And also I want to thank covert because every time I go and buy a car from them they welcomed me and work with me and see what I need what fits my budget thanks again and keep up the great work you guys do

Man ive came to this dealership 3 times already and they still cant fix my car these techs suck. Todd is the worst advisor ever. Whos mans is this??? Missfire after missfire smh they only replace parts for 1 cylinder thats like replacing 1 bad spark plug with 1 new one and leaving the other 7 in there. . You are suppose to replace all 8 so they can all wear at the same time. Amateurs Fr 💯 wouldnt recommend anyone. I know the game they are trying to play and im not with it i know my car has other problems they just want to fix it so it can break again and again till my warranty goes out so i will have to come out of pocket but they got me twisted im goin somewhere else.

Was driving across country from NY to CA, stopped in Austin Texas for an event and needed an oil change. I stopped at Jeep and met Clay and his Co worker who took care of my car, they were great! They ensured that my car was safe to drive for the rest of my trip. I left feeling confident on the road & felt like they really cared about my safety. I made it to Cali with no mechanical issues, thanks Jeep!

Updated Review: J is great and so different than any other car salesman I have experienced during my long hstory buying cars. After making a simple inquiry with John Hawthorne in the service department about my interest in upgrading from a 2012 300 to a newer model. I received a call from J within 20 min. After all was said and done, in less than 24hrs I was driving home in my new Chrysler 300. He along with Conrad made the process smooth and we were literally in and out of the dealership in less than an hour. He took the time to show me features of my new car; never rushed and making sure I was satisfied. After the sale I did come across some issues (which I am still awaiting full resolution), but so far J has been responsive, patient, friendly, knowledgable and truly understands what it means to deliver a good customer experience. If you need a car ask for J. This is my sixth purchase from the Covert family. While I am giving J well deserved 5-stars and am only giving Covert 4 (actually 3+) overall given their managers terrible lack of/no response to emails or phone calls. But thank you J (and John)!