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Covert Chrysler Dodge Jeep & Ram

(1,575 reviews)

Reviews

(1,575 reviews)

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Highly Recommended!!!

I visited a number of dealers in my search for a new truck, and J at Covert was by far the best sales rep I encountered. By the time we met, I had already decided on a 2017 Ram 2500, and I had very specific requirements regarding how I wanted it configured. J worked to find the closest match available in Texas, had it brought in so I could see it, and once I confirmed it was the right one for me he worked with Covert's service department to arrange a change that made it perfect. The entire process was easy-going, with no pressure whatsoever, and we quickly arrived at a deal I could be happy with. After the sale, J followed up to ensure I was still pleased with the truck and the transaction. I am. My experience with J and Covert went well beyond my expectations, and I love the new Ram. I can confidently recommend to anyone looking for a new vehicle to pay Covert a visit and ask for J, you won't be disappointed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Kevin, thank you for taking the time to write such a great review! We are happy that J and the rest of our team were able to get you into your dream truck! We appreciate your business and recommendation. Please don't hesitate to contact us with any questions or concerns that you may have.

Great Experience!

J was a great cars salesman and really made my first car buying experience stress free! He was friendly throughout the whole process and made sure I was happy with my purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the great review! We're happy to hear that J provided you with such excellent service. We appreciate your business, please let us know if there's anything else we can do for you!

Dream car

I had a great experience here all thanks to J and his patience (with my dad)! You got me my dream car J! Hard work pays off! Thank you :)

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your review. We are very pleased to hear that J was able to take care of you and show you the customer experience we aim for. Congratulations on your dream car, and don't hesitate to call us if you have any questions!

Amazing Service from Cowboy Goodman!

This good ol boy Cowboy Goodman is a no BS kind of guy. He will get you into the right car and make sure that it will be a good value for you! This was the easiest car buying experience, and the most entertaining one at that! Thank you Cowboy for the excellent service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Michael, we're glad to hear that Cowboy Goodman took such great care of you. We're lucky to have him on our team. We appreciate your business, please let us know if we can be of service in the future!

Thumbs up

Had a great experience with J in finding a new vehicle. No pressure and answered all my questions. He even detailed my old truck, almost made me not want a new car. ;-)

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for your review! We're happy to hear that J was so helpful. We appreciate your business, please let us know if we can be of service again!

Awesome

Covert has always been the top car buying place for me. Always great service, nice folks, decent prices. I have worked with several of their sales people, most recently J. He was been one of the best people to work with - nice guys, listens to what you want, and doesn't try to get you into a car you cannot afford. Great experience, thanks J.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for your review! We're happy to hear that J and our team have been so helpful. We're proud of our friendly, hassle-free service. We appreciate your business, just let us know if there's anything else we can do for you!

Striaght To The Point !

I walked in with a budget and low expectations of getting the vehicle I wanted. J, wasting no time gave me my options and after a little negotiating we were there. He didn't try to give me the typical salesman gimmick and had me out the door a few hours after I arrived. This was the one of, if not the best car buying experience I've had.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are glad to hear that you have had such a wonderful experience. Our team is always looking for ways to get our customers the car they need at a fair price. We will be sure to tell J, to keep up the great work. We appreciate the time you took to leave a review. Thank you for your business with us and we hope to see you again in the future!

Great car buying experience!!

Shopping for a new vehicle can be over whelming . Between all the diffrent options of vehicles the numerous sales reps pressuring you to buy buy buy it can drive you crazy. The salesman at dodge jay was awesome in helping us get a great deal. He suggested for us to get a certified dealer loaner vehicle . Practically brand new only 6k miles and an awesome 100000 mile power train warrenty at a great price. If you are looking to get a good deal covert dodge is the place and jay is the man you need to talk to. 10 /10

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Alex, thank you for taking the time to give us this excellent feedback. Jay will be glad to hear how appreciative you were of his care. We strive to provide an easy no-stress car buying experience and are happy that he was able to provide you with it. Thank you for your recommendation and please feel free to contact us anytime if you ever have any questions or concerns.

Outstanding Service - No Pressure to Fear

I had a 2010 Dodge Ram "fleet" truck with nary a bell or whistle - manual everything but the transmission. Not to mention that it was getting up there in mileage. But Covert Chrysler wanted to buy it, so I came on in. Long story short...the trade-in value was more than I had expected, and the truck they sold me was the polar opposite of my old truck. The sales team at Covert Chrysler went beyond my expectations to get me my dream Ram 1500 at a more than reasonable price. Simply put, just let these folks know what you're looking for, what you want for your trade-in (if applicable), and your financial limits. They'll move heaven and earth to meet or exceed your terms. And not once will they ever "push" you into a deal that you don't want.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on the new Ram 1500! I'm so happy to hear you had a great experience with us. Thanks so much for the kind words and taking the time to post a review. We hope you enjoy your new vehicle and feel free to contact us if there's anything we can do for you. -Bart Gunkel, General Sales Manager, 512-730-3311

Best experience!

Expecting a little one on the way, J Helped out so much I even visited 3 other dealerships and by far he has the most Profesional service. He also didn't push us to get a car we were not gonna a be happy with, not to mention how much he went above and beyond to help us out. I will recommend everyone I know to go straight to J- He is a bsolute joy to work with! Thanks so much for all your help!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Vanessa, we appreciate your review! We're happy to hear that you had such a good experience with us, especially after other dealerships had let you down. We'll let J know to keep up the great work. Thank you for your business, please let us know if we can be of help in the future.