Reviews
Always incredible service.
Always incredible service. I wouldn't trust any other dealer and Tony for service of my Jeep, which I also purchase from Covert.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We're delighted to hear that Tony and the Covert Chrysler Dodge Jeep RAM team have earned your trust with their incredible service. Thank you for choosing us for both sales and services!
My experience with dealership was great I give it an
My experience with dealership was great I give it an outstanding 10! My helper was iPatricia L Malmgren my service help was @Covert Chrysler Dodge Jeep RAM. I will gladly leave a review about my recent service experience it's Patricia from Covert Chrysler Dodge Jeep RAM.I greatly Have a moment to leave yall a review about my recent service experience. Was outstanding very good service thank you thank you ! Awesome Service! Again Thank you Patricia L Malmgren at Covert Chrysler Dodge Jeep Ram!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear about your outstanding experience with Patricia and the team at Covert Chrysler Dodge Jeep RAM, Paula! Your feedback means a lot, and we're thrilled that you received awesome service. Thank you for taking the time to share your positive experience!
I would be happy to leave a positive review, but I am
I would be happy to leave a positive review, but I am unable to do so at this time. I have been in communication with this dealer for some time regarding the cancellation of the warranties that were included with my vehicle purchase. I was informed by the dealer that the bank would not approve my loan without these warranties, which I believe to be untrue. I am now attempting to cancel these warranties. Despite repeated attempts to contact them, I have not received a response. When I visited the dealership to complete the paperwork, I was informed that an expert would contact me, but this has not occurred. I am still awaiting assistance with this matter.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Carlos, I'm sorry to hear about the difficulties you're experiencing with canceling your warranties. This isn't the level of service we aim for, and I apologize for any miscommunication or delay in response. I'd like to step in and assist you right away. I will take a look for your information, but in the event I cannot reach you, I've listed my number below. Thank you, Bart Gunkel - General Manager - 512-730-3300
The manager Bart from this location is unprofessional as
The manager Bart from this location is unprofessional as long as employees Mr. B is one of the most rudest person that I ever met. They don't know how to do business they treat you so bad they try to insult you and they won't do what they have to do. I'm waiting for more than two months for an extra key, and when I go there, they keep lying. I would never do business with this place again they are very sleazy. They don't have the minimum respect and they don't know how to do customer service at all.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Jennifer, I'm really sorry to hear about your experience. This is definitely not the level of service we strive for and I apologize for any inconvenience caused. I'd like to help resolve this issue with the extra key as soon as possible. Please reach out when you can so we can make things right. Thank you, Bart Gunkel - General Manager - 512-730-3300
This place is unprofessional the manager Bart is
This place is unprofessional the manager Bart is unprofessional. As long with all the employees, Dallas is been promising me things that he cannot keep since the moment that I walk into the dealership Mr. B is the most rudest person that I ever met. He always trying to offend his customers they are lacking of customer service. I'm waiting for two months for a spare key. They promised me and even the manager doesn't have a way to help. They promised me so many things and each time when we go to close the deal, they act like they didn't promise anything until I walk out of there and they come running after me and say they can fix it then I found out they sold me a car with bad tires even though that my car is certified, they check it before they give it to me and they say the tires were OK but I noticed that the tires were very very old and I need to change them when I asked him about that they said they only need to make sure that I can ride home. This place is sleazy and it's the worst kind of dealership that you can ever go to stay away. There are better places.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
I am sorry for your experience.
I just purchased a 2023 Challenger from Covert Dodge.
I just purchased a 2023 Challenger from Covert Dodge. I completed the purchase while overseas. They held the car until I returned. Covert Dodge then delivered the vehicle to my home in Houston at their cost. So that was awesome touch. I took delivery of the vehicle sight unseen which might seem high risk but it was a new car, I have owed a Challenger before, and wanted to get a "last call " vehicle. I could not find any defects in the car when it arrived. It rides smooth, the engine pulls hard, and the exhaust sound is hypnotic. I am very pleased with my purchase. The sales experience could not have been better or easier. My salesman Josh was great.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thomas, we're delighted to hear that your experience with Covert Chrysler Dodge Jeep RAM was seamless and satisfying. Enjoy every moment with your new 2023 Dodge Challenger!
I have nothing to add.
I have nothing to add. The experience was a good experience overall and I remain pleased.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Tanner Mee made it possible for us to get our truck.
Tanner Mee made it possible for us to get our truck. With out jumping over hoops like other dealerships.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Sarah was great.
Sarah was great. Very responsive and helpful. She made sure everything was perfect and followed up!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great service all around .
Great service all around .. my daughter recommended CHRISTIAN and he was amazing good with all our needs
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car