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AutoNation Chrysler Dodge Jeep Ram Houston

(1,167 reviews)
Visit AutoNation Chrysler Dodge Jeep Ram Houston
Sales hours: 9:00am to 9:00pm
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Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday Closed
New (877) 467-8185 (877) 467-8185
Used (877) 666-1731 (877) 666-1731
Service (877) 569-0047 (877) 569-0047

Reviews

(1,167 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Chrysler Dodge Jeep Ram Houston from DealerRater.

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2016 Jeep Compass Latitude

I don't like the credit process. I was told it would be one rate, and when I came in to actually make the purchase, the rate changed about 4%. I also did not like the fact, that my credit application was run several times. If I were pre-approved, and told a particular rate, that's what it should have been. If I were not desperate to replace my flooded vehicle, I would have waited and went back to Carmax. That was the only issue that I had. I liked my salesperson, as he was very patient and understanding.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 3.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Easy to buy...!

It was so easy buying a car at AutoNation. I liked the no haggle pricing... I still got a great deal. Only thing I didn't like was someone coming in and giving the hour long "sell" on getting the extended warranty. Ask for Sunny... he'll take care of your! He'll make sure the car is clean & hi shiny with a full tank of gas.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Rene was great!

Needed some service repairs and a small recall to be completed. My service advisor, Rene was AWESOME. I couldn't have asked for a better overall result. Thanks Rene!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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My Experience on Buying my 1st Car

They made buying my 1st car a very good experience,,I am going to buy from them when I get my 2nd car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Review

Wonderful experience, very professional, quality work

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Feedback on my Dodge Journey.

The salesman that assisted me (Thomas) was wonderful. Anyone I know in the future buying a vehicle I will definitely send them to him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dodge Challenger

I love the car dodge Challenger I brought. The only thing with buying the car I was there just about all day, but i know paper work could take some time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Customer Review

I came to the service department to get a tire replaced on my Town and Country van. The tire was under a warranty plan. The service technician was familiar with the plan and called to verify the confirmation for payment the was given to me. Unfortunately the tire size I needed was not available at the store, so the service technician ordered the tire and asked me to return the next day. The service technician called me the next day to let me know that they had received. the tire. Everyone was very nice, the store was clean and the wait time was minimal

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Oil change

Pricey for just a oil change and tried to get me to have some more work on my car

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities 4.0
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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New car purchase

Friendly, pretty fast financing and reasonable rates, comfortable atmosphere.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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