Reviews
2016 Jeep Compass Latitude
I don't like the credit process. I was told it would be one rate, and when I came in to actually make the purchase, the rate changed about 4%. I also did not like the fact, that my credit application was run several times. If I were pre-approved, and told a particular rate, that's what it should have been. If I were not desperate to replace my flooded vehicle, I would have waited and went back to Carmax. That was the only issue that I had. I liked my salesperson, as he was very patient and understanding.
- Customer service 4.0
- Buying process 3.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Easy to buy...!
It was so easy buying a car at AutoNation. I liked the no haggle pricing... I still got a great deal. Only thing I didn't like was someone coming in and giving the hour long "sell" on getting the extended warranty. Ask for Sunny... he'll take care of your! He'll make sure the car is clean & hi shiny with a full tank of gas.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Rene was great!
Needed some service repairs and a small recall to be completed. My service advisor, Rene was AWESOME. I couldn't have asked for a better overall result. Thanks Rene!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
My Experience on Buying my 1st Car
They made buying my 1st car a very good experience,,I am going to buy from them when I get my 2nd car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Review
Wonderful experience, very professional, quality work
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Feedback on my Dodge Journey.
The salesman that assisted me (Thomas) was wonderful. Anyone I know in the future buying a vehicle I will definitely send them to him.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Dodge Challenger
I love the car dodge Challenger I brought. The only thing with buying the car I was there just about all day, but i know paper work could take some time.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Customer Review
I came to the service department to get a tire replaced on my Town and Country van. The tire was under a warranty plan. The service technician was familiar with the plan and called to verify the confirmation for payment the was given to me. Unfortunately the tire size I needed was not available at the store, so the service technician ordered the tire and asked me to return the next day. The service technician called me the next day to let me know that they had received. the tire. Everyone was very nice, the store was clean and the wait time was minimal
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Oil change
Pricey for just a oil change and tried to get me to have some more work on my car
- Customer service 4.0
- Buying process —
- Quality of repair 1.0
- Overall facilities 4.0
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
New car purchase
Friendly, pretty fast financing and reasonable rates, comfortable atmosphere.
- Customer service —
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase