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AutoNation Chrysler Dodge Jeep Ram Houston

(1,158 reviews)
Visit AutoNation Chrysler Dodge Jeep Ram Houston
Sales hours: 9:00am to 9:00pm
View all hours
Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday Closed
New (877) 467-8185 (877) 467-8185
Used (877) 666-1731 (877) 666-1731
Service (877) 569-0047 (877) 569-0047

Reviews

(1,158 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Chrysler Dodge Jeep Ram Houston from DealerRater.

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My service here at Autonation Jeep is always the best.

My service here at Autonation Jeep is always the best. My advisor Chad is very knowledgeable and always supper nice. I'm always bring my Jeep here for service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

I had a great first experience when I took my car in for

I had a great first experience when I took my car in for regular service and an oil change. The Service Advisor Yuri was extremely friendly and treated me as a valued customer. I will continue to do business with this dealership as long as I own my Dodge.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

I had the most pleasant experience with Yuri of the

I had the most pleasant experience with Yuri of the service department. Her customer service was amazing!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Jasmine, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

Terrible service brought my car in on a Monday didn’t get

Terrible service brought my car in on a Monday didn’t get looked at until Friday and didn’t get serviced until the following Wednesday don’t waste your time

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (713) 489-7825. We hope to hear from you.

Everyone is very nice and friendly service department is

Everyone is very nice and friendly service department is great! Love the complentry carwash recalls services!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Bacarlea, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

Customer service by Robin was great Explained details ,

Customer service by Robin was great Explained details , sent pics and tried her best to have my truck ready on time for my out of town trip.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are pleased to hear you had such a positive experience with us, Yayalandon! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

We bought a 2017 Titan platinum reserve from them.

We bought a 2017 Titan platinum reserve from them. The Salesman (Franky) was super friendly and helpful. Made the whole process easy. We are from Orange Tx. so we won't be using them for service, but judging from the reviews, it must be 1st class. We love the truck.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Consumer response

Thanks for a great buying experience!

Good service from Melissa!

Good service from Melissa! Very helpful and prompt responses and very happy with results of service done.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

Excellent service; quick turnaround.

Excellent service; quick turnaround. Very professional staff; nice atmosphere. Not a long wait for service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Mickey, it is great to read such wonderful comments about your recent experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

Great service, good communication with Robing &

Great service, good communication with Robing & everything went smooth. Only complaint, it would have been nice if the car was washed & there was no plastic or paper in the carpet and the steering was dirty.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

Consumer response

I will go back because service and communication was great but, keep this in mind for my next visit that it would be nice if the car gets washed & put plastic or paper in the carpet also the steering keep it clean. ThankYou.